How to Become a Social Media Expert

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A samurai wielding a naginata.

Image via Wikipedia

In the last blog post, I shared the old-school Japanese martial arts analogy of apprentice, journeyman, and master as it relates to social media. Here’s the quirk in that particular analogy: because social media as a field is new and evolving, there really can’t be any lifelong masters yet. So what’s a social media practitioner to do, and how does one become an expert?

Again, looking to the past to see into the future, there was a practice called musha shugyo, loosely translated as a warrior’s quest. Typically, after a samurai learned everything he could from a teacher, his teacher kicked him out of the school and forced the practitioner to go wandering the countryside, looking for opportunities to test his skills. The practitioner would look for warlords to serve, other schools to spar with, opportunities to put to use the skills he had learned under the tutelage of his teacher.

After the warrior quest ended, the practitioner would have a deep knowledge of their skills, tools, and contexts in which they could be helpful. The insights they gained during their years-long quests would serve to inspire them, and would eventually transform them into masters.

For social media practitioners, that’s more or less where we are. Once we’ve learned the basics of social media – blogging, podcasting, presence networks, etc. – we can pursue a few different options for our future.

Fishbowl

The most common and unfortunate option is to stay in the fishbowl, to continue talking to each other only, patting each other on the back for being cutting edge, and stagnating as we wait for the next shiny object to appear for us to flock to. In the process, we accomplish nothing and make an awful lot of noise. We fail to make any difference in the world, but think we do by talking constantly about it.

Arbitrage

Some practitioners choose the route of pursuing additional disciplines outside of social media, looking for knowledge, practices, and ideas to bring back into social media. This includes studying other forms of marketing, systems, operations, etc. so that the practices and ideas from other disciplines can be adapted to be useful in social media, something that Jay Moonah alluded to in yesterday’s blog post.

Musha Shugyo

The most productive of the practices a social media practitioner can do after learning and becoming competent at the basics is the musha shugyo, the testing period. Take the skills you have and apply them in real world contexts, for real world results. Look for opportunities to volunteer with charities, non-profits, or other organizations if your own company won’t give social media a try. Above all else, put the tools of social media to work, so you can see their power and limitations, what works, what bombs, and in what contexts each tool is appropriate.

The road to expertise, the road to mastery, is a long one, but a worthwhile journey. As social media continues to unfold and grow, the ability to do productive, useful things with the tools we have will continue to grow as well, if only we have the will to apply ourselves.

One final note. In Japanese culture, you never take the title of master – it’s culturally inappropriate. What happens, however, is that your students apply the title to you as their acknowledgement of all you have shared with them, and proudly refer to you as a master, an expert, etc.

In the West, in the 21st century, our obsession with branding and labels means that we often make bold claims we can’t back up, like social media expert, social media guru, etc. How do you know who is the real deal? Look to what their students and peers say about them, not what they say about themselves.

Ultimately, you’ll probably be the last to get the memo about being an expert. You’ll look back on your journey and see not social media, but lives saved, lives changed and improved, products and services bought and sold, brands built, communities bettered. The measurements that count most to you will likely have nothing to do with friends, followers, betas, or invitations, but with differences and positive changes made, accomplishments logged.

When you reach that point, I can only hope and work to be there by your side.

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Comments

35 responses to “How to Become a Social Media Expert”

  1. SpaceyG Avatar

    Best blog post on social media I've yet to read.

  2. eaon pritchard Avatar

    loving that last paragraph, 'measurements that count..'. spot on. good work fella.
    Eaon

  3. thefemgeek Avatar

    Great post. I came here by way of another blog post and wanted to say I really enjoyed reading this. I even bookmarked it so It can remind me of a few things as I write a post or make a vlog.

  4. chelpixie Avatar

    I like the approach of applying this to social media. This space is too young for anyone to be an expert, not only that but social media is too general a term for anyone to be an expert in the umbrella. (I can hear my English teacher telling me that the subject is too general for me to write a paper about.)

    What I think it's hard for people to keep in mind when they are popular in the space is that it's a very small space in the world. The trust you have to build with people in order to be a master has to go beyond Twitter fame. It takes real time and relationships that cement in the exchange of ideas and making a difference in the world beyond the internet/fishbowl.

    Thank you for sharing these thoughts and relating it back to a culture that understands how a true expert comes into being.

  5. SpaceyG Avatar

    FYI, I came by here via Twitter. So I thought I'd link back to this post on my blog to your Twitter stream. Hope someone does the same for me!

  6. Vanessa Avatar

    This blog post is and clearly a lot of research and analogy was used to make very key points.. This essay should be part of our history as social media as an industry unfolds.

  7. SpaceyG Avatar

    Best blog post on social media I've yet to read.

  8. eaon pritchard Avatar

    loving that last paragraph, 'measurements that count..'. spot on. good work fella.
    Eaon

  9. thefemgeek Avatar

    Great post. I came here by way of another blog post and wanted to say I really enjoyed reading this. I even bookmarked it so It can remind me of a few things as I write a post or make a vlog.

  10. Chel Wolverton Avatar

    I like the approach of applying this to social media. This space is too young for anyone to be an expert, not only that but social media is too general a term for anyone to be an expert in the umbrella. (I can hear my English teacher telling me that the subject is too general for me to write a paper about.)

    What I think it's hard for people to keep in mind when they are popular in the space is that it's a very small space in the world. The trust you have to build with people in order to be a master has to go beyond Twitter fame. It takes real time and relationships that cement in the exchange of ideas and making a difference in the world beyond the internet/fishbowl.

    Thank you for sharing these thoughts and relating it back to a culture that understands how a true expert comes into being.

  11. SpaceyG Avatar

    FYI, I came by here via Twitter. So I thought I'd link back to this post on my blog to your Twitter stream. Hope someone does the same for me!

  12. vdimauro Avatar

    This blog post is and clearly a lot of research and analogy was used to make very key points.. This essay should be part of our history as social media as an industry unfolds.

  13. david usher Avatar

    great post Chris, wish i could have been at PAB.

  14. Christopher S. Penn Avatar

    Hopefully you can make it to PodCamp Boston!

  15. david usher Avatar

    not this year, i promised my wife that i would stay home for july. way to much time on the road:)

  16. bukolae Avatar

    I completely agree with you. Calling oneself a “social media expert' can be misleading. The space is too young and changing rapidly so that makes it difficult to master.
    I also think that the term 'social media' is too broad. I'd like to see more people apply the tools that we're all excited about and apply them to different industries, disciplines and modes of thought. That's part of the reason why I started blogging about gaming and social media. Its just like you said: venture outside of the bubble and “put the tools of social media to work, so you can see their power and limitations”. Great post.

  17. david usher Avatar

    great post Chris, wish i could have been at PAB.

  18. Christopher S. Penn Avatar

    Hopefully you can make it to PodCamp Boston!

  19. david usher Avatar

    not this year, i promised my wife that i would stay home for july. way to much time on the road:)

  20. Len Edgerly Avatar

    Spot on. A Zen Master is the most ordinary person in the room, enabling the rest of us to be more ourselves than we knew was possible. Ditto for the would-be Social Media Master. Around him or her, original and worthwhile stuff will happen as if by itself.

  21. Doug Meacham Avatar

    An outstanding and thought-provoking post!

  22. bukolae Avatar

    I completely agree with you. Calling oneself a “social media expert' can be misleading. The space is too young and changing rapidly so that makes it difficult to master.
    I also think that the term 'social media' is too broad. I'd like to see more people apply the tools that we're all excited about and apply them to different industries, disciplines and modes of thought. That's part of the reason why I started blogging about gaming and social media. Its just like you said: venture outside of the bubble and “put the tools of social media to work, so you can see their power and limitations”. Great post.

  23. Len Edgerly Avatar

    Spot on. A Zen Master is the most ordinary person in the room, enabling the rest of us to be more ourselves than we knew was possible. Ditto for the would-be Social Media Master. Around him or her, original and worthwhile stuff will happen as if by itself.

  24. Doug Meacham Avatar

    An outstanding and thought-provoking post!

  25. Chris Lang Avatar

    I remember when I sold my first few eBooks upon release a few weeks ago, I was so excited by who bought it, My social site friends that I had helped and given advice to.

    Mostly what excited me was not the $700 in sales the first day, but that people that could profit form my eBook and I knew it would help them. Better yet, I was really proud of my product, it was the best work I had ever done.

    I knew that the principles and what the thing was really about had power, was totally whitehat and could improve the blog of the person who bought it. I was kind of lost in this article until I read the last paragraph and then it all came together.

    Too many people are in the Internet business just to make money, I am here to make money, certainly, we all are. But that first few sales meant so much more than anything that came after. I hope I always have that feeling when I make a sale the rest of my Internet life.

    I am on the golden path. But that's another article….

  26. IamChrisLang Avatar

    I remember when I sold my first few eBooks upon release a few weeks ago, I was so excited by who bought it, My social site friends that I had helped and given advice to.

    Mostly what excited me was not the $700 in sales the first day, but that people that could profit form my eBook and I knew it would help them. Better yet, I was really proud of my product, it was the best work I had ever done.

    I knew that the principles and what the thing was really about had power, was totally whitehat and could improve the blog of the person who bought it. I was kind of lost in this article until I read the last paragraph and then it all came together.

    Too many people are in the Internet business just to make money, I am here to make money, certainly, we all are. But that first few sales meant so much more than anything that came after. I hope I always have that feeling when I make a sale the rest of my Internet life.

    I am on the golden path. But that's another article….

  27. Peter Gold Avatar

    Christopher

    Really like this post. I hear about so many 'experts' who have little evidence of what makes them such. We tend to go out a get beaten up slightly but at least have a journey worth talking about!

    Peter

  28. Peter Gold Avatar

    Christopher

    Really like this post. I hear about so many 'experts' who have little evidence of what makes them such. We tend to go out a get beaten up slightly but at least have a journey worth talking about!

    Peter

  29. ilyas Avatar

    Yippy i am social media expert now :). Ah naah i guess i have to read this over few more times. he he he Great post BTW 😉

  30. ilyas Avatar

    Yippy i am social media expert now :). Ah naah i guess i have to read this over few more times. he he he Great post BTW 😉

  31. […] media grazes. Christopher S. Penn describes the problem and the process quite well in his post How to Become a Social Media Expert, comparing social media to the nuances of martial arts training – pretty good analogy in my […]

  32. […] copious – which, translated, means often indigestible and inconceivable – amounts of rules, rules, rules, rules.  Because, well, you know.  We social media folk know what social media is and what know […]

  33. lxr812 Avatar
    lxr812

    I like the approach of applying this to social media. This space is too young for anyone to be an expert, not only that but social media is too general a term for anyone to be an expert in the umbrella. (I can hear my English teacher telling me that the subject is too general for me to write a paper about.)

  34. Jerseys Avatar

    I like the approach of applying this to social media. This space is too young for anyone to be an expert, not only that but social media is too general a term for anyone to be an expert in the umbrella. (I can hear my English teacher telling me that the subject is too general for me to write a paper about.)

  35. Jerseys Avatar

    I like the approach of applying this to social media. This space is too young for anyone to be an expert, not only that but social media is too general a term for anyone to be an expert in the umbrella. (I can hear my English teacher telling me that the subject is too general for me to write a paper about.)

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