Unsponsored Review: SuperDuper

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I wanted to take a moment to very publicly thank the developers at Shirt Pocket for making SuperDuper, the backup software for the Mac.

A few weeks ago, my MacBook Pro started making noise. A LOT of noise. One of the fans broke and made my Mac sound like it was harvesting grain or sanding plywood. Needless to say, I was less than thrilled at the idea of repairs, and Apple confirmed what I’d not wanted to hear – 3 to 5 days of repair time to get the machine fixed.

At the Student Loan Network, we have extra machines in case things like this happen, but as anyone who’s ever gone through the process knows, sitting in on a hot spare means operating in an environment that isn’t yours. Shortcuts and aliases, preferences, it’s literally like trying to drive someone else’s car, wearing someone else’s clothes, living in someone else’s house. It’s never pleasant, though usually tolerable.

Enter SuperDuper. I originally chose to use it because it uses half the disk footprint of Apple’s Time Machine, and unlike most users, I actually do backup my data regularly. In the manual for SuperDuper, it says it’s possible to boot from its backups. Unfortunately, I found out that if you back up to an image on disk rather than a disk partition, it’s not bootable.

Except…

… If you boot from the Mac OS X install/repair CD and fire up Disk Utility, you can load the disk image of a SuperDuper backup, mount it, and use it to restore your hard drive.

So when the AppleCare box came for me to ship my ailing MacBook Pro to Apple, I did a final incremental backup, shut down, booted the spare MacBook we have in stock, did a restore, hit reboot, and hoped.

If I believed in an external deity, I would have yelled that my prayers were answered. Not only did the MacBook boot, but it loaded in my environment, with all my Quicksilver hot keys,  iTunes, everything, exactly as I’d left it when I shut down the MacBook Pro. It was like my computer just decided to go on a hardware diet but otherwise was exactly the same, not a thing out of place.

Today, the MacBook Pro came back from Apple. I did the process in reverse – backed up the MacBook, Disk Utility, restore – and here I am, typing on my MacBook Pro, as if it had never left. Only now the fan is quiet.

SuperDuper not only saved my data, but it made a 3 day absence of my computer more than tolerable – it let me work uninterrupted, save for the hour to backup and the hour to restore. I can’t thank the folks at Shirt Pocket enough for making such a damn fine utility, and it has certainly paid for itself MANY times over in the past few days.

If you run Mac OS X, go buy SuperDuper and start backing up today.

Full disclosure: I paid money to Shirt Pocket, Inc., not the other way around.
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Comments

15 responses to “Unsponsored Review: SuperDuper”

  1. Scott Avatar

    Sweet! I love it when a product works. It’s great to hear that it worked well for you since I use SuperDuper too.

  2. Scott Avatar

    Sweet! I love it when a product works. It’s great to hear that it worked well for you since I use SuperDuper too.

  3. Richard Mondello Avatar

    SuperDuper! is pretty awesome. I wish I could have used it the last time I sent my MacBook Pro in for repair, but, my spare machine couldn’t run Leopard, so I was out of luck.

    I did use it in lieu of the migration assistance once though, and it worked flawlessly.

  4. Richard Mondello Avatar

    SuperDuper! is pretty awesome. I wish I could have used it the last time I sent my MacBook Pro in for repair, but, my spare machine couldn’t run Leopard, so I was out of luck.

    I did use it in lieu of the migration assistance once though, and it worked flawlessly.

  5. Chris (Amateur Traveler podcas Avatar

    I was really stressing when I upgraded to Leopard and SuperDuper was not yet available. Now that it has been upgraded and I have a full backup (just last night) I sleep easier.

  6. Chris (Amateur Traveler podcast) Avatar

    I was really stressing when I upgraded to Leopard and SuperDuper was not yet available. Now that it has been upgraded and I have a full backup (just last night) I sleep easier.

  7. John Wall Avatar

    As a PC user I must say: this is some kind of crazy science fiction story.

  8. John Wall Avatar

    As a PC user I must say: this is some kind of crazy science fiction story.

  9. steve garfield Avatar
    steve garfield

    Great story. I just backed up with SuperDuper! too. It restored my failed MacBook Pro to a replacement MacBook Pro with Migration Assistant when the new replacement system was Leopard. All I had to do was add in a few serial #’s.

    Can you explain the part where you say you can’t boot? I backup to an external Firewire dirve. Shouldn’t it be bootable?

  10. steve garfield Avatar

    Great story. I just backed up with SuperDuper! too. It restored my failed MacBook Pro to a replacement MacBook Pro with Migration Assistant when the new replacement system was Leopard. All I had to do was add in a few serial #’s.

    Can you explain the part where you say you can’t boot? I backup to an external Firewire dirve. Shouldn’t it be bootable?

  11. Christopher S. Penn Avatar

    Steve – I back up to an image file instead of a partition. SuperDuper recommends making a separate partition on your backup drive equal to the space on your computer’s drive – that Firewire partition is bootable.

    In my case, that doesn’t work so well for me, because I try to version-control my images for off-site archiving – you can back up using SuperDuper to a Sparse Image file (which is Disk Utility’s native format) and then mount that as a virtual disk, but image files are not bootable.

    The reason I use the strategy I use is that you can copy image files like any regular file, and so I can copy it to the network, whereas you’d have to go the extra step of imaging your bootable partition if you did the recommended route, and for what I do and how I manage my backups, that’s fairly time intensive.

  12. Christopher S. Penn Avatar

    Steve – I back up to an image file instead of a partition. SuperDuper recommends making a separate partition on your backup drive equal to the space on your computer’s drive – that Firewire partition is bootable.

    In my case, that doesn’t work so well for me, because I try to version-control my images for off-site archiving – you can back up using SuperDuper to a Sparse Image file (which is Disk Utility’s native format) and then mount that as a virtual disk, but image files are not bootable.

    The reason I use the strategy I use is that you can copy image files like any regular file, and so I can copy it to the network, whereas you’d have to go the extra step of imaging your bootable partition if you did the recommended route, and for what I do and how I manage my backups, that’s fairly time intensive.

  13. steve garfield Avatar
    steve garfield

    But what if you jut backup to a drive that is not partitioned? Isn’t the the whole drive a partition?

    Can you talk more about Image Files? What are they? I use the default settings. What kind of backup is SuperDuper! making in that case?

    I also would like to hear about version control, because I was wondering if I could buy a new drive and have a second backup in case the first fails…

    It’s easier for me to ask here, but if you want me to take these questions over to the SuperDuper! forum I can… Maybe SuperDuper! folks will chime in here.

    That would be cool.

  14. steve garfield Avatar

    But what if you jut backup to a drive that is not partitioned? Isn’t the the whole drive a partition?

    Can you talk more about Image Files? What are they? I use the default settings. What kind of backup is SuperDuper! making in that case?

    I also would like to hear about version control, because I was wondering if I could buy a new drive and have a second backup in case the first fails…

    It’s easier for me to ask here, but if you want me to take these questions over to the SuperDuper! forum I can… Maybe SuperDuper! folks will chime in here.

    That would be cool.

  15. Jules Carney Avatar

    I have to say, you did a really nice job on explaining something that can be really tricky at times. There are times that I struggle with wrapping my head around topics like the
    this, thank you for summing it up well.

    Thanks!

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