Making me hate your brand

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Making me hate your brand

I got my copy of the Boston Business Journal yesterday, which is a paper I normally enjoy reading, as it’s got decent coverage of the Boston business scene. Yesterday’s issue came with something new:

Making me hate your brand

The paper, looking to maximize advertising revenues I suppose, has now permitted an advertiser to slap an ad over its content. Not with it, not alongside it, but over it, obscuring the usefulness of the content with an unhelpful ad. I figured okay, annoying, I’ll just remove it and throw it away, maybe write a blog post about how interruption advertising smells more desperate lately.

Making me hate your brand

Unfortunately for both the paper and the advertiser, their ad destroyed the medium it was on, tearing off chunks of the paper and rendering its useless. Now instead of an ad being an annoying interruption, it’s actively destroying the reason I bought the paper in the first place.

For advertisers: before you make a media buy, ask about how your brand will be used, and please try to put some common sense thinking into your campaigns. An ad that annoys and irritates only harms your brand and decreases the likelihood that someone will buy your product or service.

For media producers, old and new media alike: Yes, I know times are tough. Yes, I know every dollar counts, and squeezing the most value out of your media efforts is important. I work at a college student marketing company. I know how tough the market is. However, if you’re not actively serving your audience – especially if said audience is paying the bills – you’re going to be out of business, period. Use some common sense when determining ad inventory.

What would I have done differently? At the very least, put the sticker over the logo of the paper instead of over the content. However, if I wanted to be more creative, I would have instead had pre-printed band-aids on the paper, perhaps on the logo or even still enclosed in their sterile paper wrappers, with copy like, our health care plan is so generous, we can give you this for free.

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Comments

27 responses to “Making me hate your brand”

  1. Matthew Ebel Avatar

    Crap, that's my health insurance company too. I love them. They need to fire their marketing people ASAP!

    Pax,
    Matthew

    http://matthewebel.com
    http://matthewebel.net

  2. Matthew Ebel Avatar

    Crap, that's my health insurance company too. I love them. They need to fire their marketing people ASAP!

    Pax,
    Matthew

    http://matthewebel.com
    http://matthewebel.net

  3. John Buehler Avatar
    John Buehler

    I agree on the poor marketing tact, but check out the most important thing in the paper “The Bartering Economy”. The future of the New Economy is Barter!

  4. AdamSinger Avatar
    AdamSinger

    One more reason not to bother with print.

  5. AdamSinger Avatar

    One more reason not to bother with print.

  6. John Buehler Avatar
    John Buehler

    I agree on the poor marketing tact, but check out the most important thing in the paper “The Bartering Economy”. The future of the New Economy is Barter!

  7. Maria Simos Avatar

    Great post. I am glad you took the time to write about this. Marketers need to think about the emotions their advertising is eliciting and you are exactly right. Annoyed, agitated and angry are not typically emotions I associate with me wanting to buy anything. Oh, to be a fly on the wall during those marketing and ad buy meetings …

  8. Maria Simos Avatar

    Great post. I am glad you took the time to write about this. Marketers need to think about the emotions their advertising is eliciting and you are exactly right. Annoyed, agitated and angry are not typically emotions I associate with me wanting to buy anything. Oh, to be a fly on the wall during those marketing and ad buy meetings …

  9. Daniel Johnson, Jr. Avatar

    I saw a similar ad on the Sunday edition of the Cincinnati Enquirer yesterday. Wasn't planning on buying the paper, especially after seeing the ad stuck to it like this.

  10. Daniel Johnson, Jr. Avatar

    I saw a similar ad on the Sunday edition of the Cincinnati Enquirer yesterday. Wasn't planning on buying the paper, especially after seeing the ad stuck to it like this.

  11. tvamy Avatar

    Brilliant. Thanks for this 🙂

  12. tvamy Avatar

    Brilliant thanks for this 🙂

  13. tvamy Avatar

    Brilliant. Thanks for this 🙂

  14. Orlando Avatar

    They don't care, just buy the paper…..oh, you want to acutually read it too, well that will cost you an extra 50 cents.

  15. Orlando Avatar

    They don’t care, just buy the paper…..oh, you want to acutually read it too, well that will cost you an extra 50 cents.

  16. Quotes Avatar

    I have encountered this thing thrice now, it really pisses me off now!

  17. Alex Avatar

    Adverts tend to cheapen everything. With a classy newspaper such as this it is surprising to see them place such an eye-sore on the front page. It really damages their brand and image. Page inserts are fine, but they shouldn't have to stoop to the level of amateur website owners who cover their site with affiliates and ppc ads.

  18. Alex Avatar

    Adverts tend to cheapen everything. With a classy newspaper such as this it is surprising to see them place such an eye-sore on the front page. It really damages their brand and image. Page inserts are fine, but they shouldn't have to stoop to the level of amateur website owners who cover their site with affiliates and ppc ads.

  19. Anna Avatar

    I agree, seems the global financial rut is getting to the best of them. But if they need to do it to survive, I dont mind my paper having adverts if it saves my favorite paper in the long term.

  20. Anna Avatar

    I agree, seems the global financial rut is getting to the best of them. But if they need to do it to survive, I dont mind my paper having adverts if it saves my favorite paper in the long term.

  21. Ann Handley Avatar

    That would be a riot, if it wasn't also a little sadly desperate.

  22. Ann Handley Avatar

    That would be a riot, if it wasn’t also a little sadly desperate.

  23. Jack Avatar

    They could have done it a little more elegantly rather than doing it the way a cheap newspaper like the Sun would have. A folded page insert or at the worst staple it on? so it wont wreck the content we are interested in.

  24. Jack Avatar

    They could have done it a little more elegantly rather than doing it the way a cheap newspaper like the Sun would have. A folded page insert or at the worst staple it on? so it wont wreck the content we are interested in.

  25. Liam Avatar

    I hate nothing more than for something I have enjoyed, supported and trusted for years to suddenly use cheap tactics to get more profit. I am the kind of person who buys similar papers to the one you like and for me it totally destroys the brand image it has.

  26. Liam Avatar

    I hate nothing more than for something I have enjoyed, supported and trusted for years to suddenly use cheap tactics to get more profit. I am the kind of person who buys similar papers to the one you like and for me it totally destroys the brand image it has.

  27. Liam Avatar

    I hate nothing more than for something I have enjoyed, supported and trusted for years to suddenly use cheap tactics to get more profit. I am the kind of person who buys similar papers to the one you like and for me it totally destroys the brand image it has.

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