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  • Almost Timely News: 🗞️ Marketing’s Extinction Level Event (2024-12-22)

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    Almost Timely News: 🗞️ Marketing's Extinction Level Event (2024-12-22)

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    What’s On My Mind: Marketing’s Extinction Level Event

    This week, as we start to wind down the year fully, let’s talk about a meta-trend that’s been in progress for the last couple of years and is going to accelerate in the year ahead. I wrote about this early this month but want to really expand on it as its own thing, a content crash of sorts.

    Part 1: A World of Infinite Content On Demand

    Marketing as we know it is going extinct.

    Yeah, that’s a bold statement, but the reality is that generative AI has only begun to impact marketing, and we’re doing really dumb stuff with it, compared to what we can do, and what we’ll be able to do.

    Imagine the world two years from now; it’s the holiday season of 2026. Close your eyes, or slap on your augmented reality glasses, or whatever.

    It’s your family’s holiday dinner. As everyone sits down to eat, you open your phone, tap on the music app of your choice, and a chatbot starts talking.

    • AI: “Hey Chris, how can I help?”
    • You: “We’re about to sit down for a nice holiday meal. Put on some background holiday music for me.”
    • AI: “Sure thing. How long?”
    • You: “Oh, about an hour.”

    In less than 60 seconds, holiday background music starts. It’s nothing terribly distracting or compelling, and it’s pleasant to listen to. There’s something about chestnuts and snowflakes and family, and it’s all good. You enjoy your meal.

    Meanwhile, the music provider of choice has filled the hour with generated music that’s curated to your tastes, to the kind of music you enjoy, from chord progressions to tempo to lyrics. It’s custom-built for you. Conveniently, it’s also royalty-free for the music provider, so they don’t need to pay any royalties. There’s an occasional, tasteful ad read out by an inoffensive voice for some local car dealership, but otherwise, it’s very much like a Hallmark movie.

    After dinner, you sit down in front of the TV. Some folks fall asleep immediately, having eaten too much or enjoyed too much wine. For the rest of you, you turn on the TV and a chatbot pops up.

    • AI: “Hi Chris, what are you in the mood to watch?”
    • You: “Oh, let’s have a Hallmark-style feel good holiday movie. Show me some options?”
    • AI: “Sure. Since you’ve been on a true crime podcast spree lately, how about a Hallmark movie about a big city detective who returns to her country hometown and finds herself in love with a serial killer?”
    • You: “That sounds great. Make it sapphic, and we’re good to go.”
    • AI: “No problem. Your movie will be ready in five minutes. Now would be a great time to get some popcorn and also to listen to a few messages from our sponsors.”

    In a few minutes, you start watching the movie. It’s sappy, it’s hilarious, occasionally gory, and exactly what you asked for. The evening ends and everyone heads to bed.

    Now, to some people, this might be a dystopian nightmare. To others, it might be heaven on earth. But regardless of extremes, a future in which consumers – you and me – can have exactly the content we want, when we want it, is very, very near.

    We’re already there with music. Tools like Suno let you generate reasonably okay music today. It’s not great. It’s not going to win a Grammy. Sometimes it does things hilariously wrong, but for the most part, it does a decent job with the tasks you give it – and your content is ready in seconds.

    For fun, I used Google’s Gemini to turn a landing page of our website into a Gregorian chant. And then Suno made the Gregorian chant audio. Is it amazing? Yeah, it’s different, that’s for sure. But it was content on demand. I didn’t have to wait more than a couple of minutes for it to be ready.

    We’re well past there with text. Today’s AI models are capable of cranking out entire books in minutes. While many people use them at small scale, like writing an email or a blog post, today’s language models can generate entire working pieces of software and very, very long form content.

    Last night, I was talking to a friend who’s just getting her video editing business off the ground. She said, “Oh, I don’t have a master service agreement or a scope or work template or this or that thing.” I sat down with Google’s Gemini and with some careful prompting, I built her a 29 page starter pack of all the templates and forms she’d need, encouraging her to get human lawyer review once she has some revenue to pay for it. We are well past content on demand on the text side.

    On the marketing side of things, folks will just go to a tool like Google Gemini’s Deep Research, plug in a prompt like “My company is about to start the search for a new CRM vendor. I’ve been put in charge of doing research into CRM vendors. Here are the requirements I was given. It has to be cheap: less than $200 per month in TOTAL for 5 users. It must be flexible, having marketing automation and CRM features. It must be extensible, with tons of integrations and its own API. It must be secure. It must be fast and lightweight. It must be easily administered. The company is okay with self hosting if it’s easy and a low lift. I need a list of vendors that meet these requirements and detailed explanations.” and the AI tool will spit out a comprehensive report and conclusion in less than 3 minutes based on a couple hundred different websites.

    This is what a world of infinite content on demand looks like. Any content you want, machines will generate it for you when you want it, exactly how you want it, in the format you specify.

    What’s notably absent from these scenarios? Us. Marketers, I mean. Other than a few ad spots here and there, there’s no opportunity for us to be participants in any of these AI-mediated interactions.

    Marketing has been cut out of the picture in a world where generative AI can make you anything you want.

    Part 2: The Marketers’ AI Folly

    Meanwhile… what are we doing? What marketers are doing is the worst possible thing: more of what already doesn’t work well.

    In study after study and survey after survey, what’s the #1 use case for generative AI in marketing?

    Yup. Making more marketing content. And not just any marketing content, but the corporate dreck we’ve been serving up for decades. More blog posts. More whitepapers. More emails. More of everything that, if we’re honest, we would never consume if it weren’t part of our jobs.

    When Google’s NotebookLM came out, what did marketers get really excited about? The audio overviews feature. Why? It made good quality, low effort audio summaries of content, which some folks began to use as podcasts.

    Why? It’s basic human nature combined with toxic corporate cultures that constantly shout at us to do more with less, to cut corners, to ship faster regardless of quality. You can have an instant podcast that doesn’t sound like garbage with no effort? Great!

    The same tools that give consumers the ability to generate infinite content on demand are in the hands of marketers doing exactly that – creating infinite content on demand. And as with any market, when supply vastly exceeds demand, the “price” of the supply drops like a rock.

    What’s the “price”?

    Attention.

    While marketing content scales to infinity, attention for marketing content gets more and more fragmented. You’re already experiencing this. You’re trying to juggle which of the dozen social networks you should be posting content to. Does this belong on Threads, Bluesky, or the network formerly known as Twitter? Should we put it on LinkedIn? What about Tiktok? Snapchat still exists, what about there?

    You know the feeling. We all do. We’re all trying to figure out how to capture and hold onto ever-faster decaying attention – and the generative tools that will empower consumers to create custom content on demand will further erode our ability to reach them, because they will have less time for us.

    That’s logical, isn’t it? If you have a machine that spits out content that makes you deliriously happy because you’re getting exactly what you want, why would you even bother with content that you didn’t have tailor-made for you?

    So we’re really running into infinite supply and DECLINING demand. That’s not going to go well for us.

    Part 3: What The Heck Do We Marketers Do?

    So far, this is a fairly bleak picture for marketing – hence why I started out saying that marketing as we know it is headed for extinction.

    What are we supposed to do as consumers (B2B and B2C, because even in B2B, the decision makers are still human for now) use AI to tune us out even more?

    Here’s the fundamental question to ask, one that I batted around with Katie this week on our podcast: where aren’t marketers?

    What aren’t marketers doing that our audiences might want?

    Here’s a few thought starters for you.

    • Actual communities. Marketers toss around the word community a lot, even though mentally in their heads, they’re really thinking ‘audience’ or ‘prospects’. What would it look like to create, curate, or manage communities on behalf of the people you serve, even if there’s almost no legitimate business interest save sponsorship and branding? For example, suppose you learn through effective market research that your B2B marketing audience is made almost entirely of Celine Dion fans.
      • What would it look like to maintain something like a Discord server for that group of people, with resources devoted to it such as budget and staffing, to build a thriving community that has only infrequent sponsorship mentions?
    • Physical goods. There’s a strong market for retro, vintage, physical goods, even in content itself. For folks who want to take a step back from the always on, always plugged in world, things like print on demand magazines can resonate.
      • What would it look like to have your best content available in limited edition physical format that customers might even buy? Is your content good enough to merit a printed publication that someone would pay money for?
    • True AI agents. As agentic AI continues to evolve and become more powerful, AI agents capable of performing very complex tasks are becoming more commonplace. Marketers’ natural thoughts might leap to sellers’ agents that help sell things more efficiently to customers, but what about building bespoke buyers’ agents that can help customers do better market research, understand problems more thoroughly, even perform complex functions well outside your business interests?
      • What would it look like to have an AI agent exchange where people could pick up interactive agents and talk with them about anything? Can you imagine an AI agent, sponsored by you, that helps a customer bake a cake in realtime or another task that you know is of strong interest and alignment to your customers, even if it’s not part of your service offering?
      • I saw the other day a friend on Facebook asking if anyone knew any good algebra tutors in their area, and I couldn’t help but think that you could stand up an agent like that in minutes with good prompting and data.
    • Media companies. We’ve said for a long time now that every company needs to become a media company, to find ways to be the source of media for our audiences and customers. That’s never been more true than today. Google is keeping more clicks for itself than ever before. Social networks by and lareg stopped sending unpaid traffic a long time ago. Inboxes are overflowing. If you want to be heard, if you want that most scarce of resources – attention – you have to provide media that customers really want, and not just marketing content.
      • Think back to the old days of media, from the 1930s to the 1960s. What did companies do with new media channels? They found ways to create and produce incredible media. Even today, Michelin – the tire company – is the gold standard for restaurants and chefs with its Michelin Guide and Michelin stars for chefs.
      • Take, for example, any cancelled show that has a strong following in your audience. If your enterprise has enough budget, what would it look like to work with the IP rights holders and sponsor more of that content, especially as generative AI tools become ever more capable?

    What’s clear is this: marketing will not thrive in an environment where consumers have infinite options for excluding marketing content. We often say as part of our marketing strategy that we need to market where the audience is, and for the most part, marketing is failing miserably at that. Not because we’re not marketing in the physical or logical places where audiences are, but because the content we’re providing isn’t where their minds and hearts are.

    It’s like showing up at a Red Sox game wearing Yankees gear. You’re technically in the right place, but you have exactly none of what the audience wants and they resent you for it.

    I frequently say that AI is an amplifier. To paraphrase from the Captain America movie, it makes the good into better and makes the bad into worse. AI will amplify what’s already there, so if you’re not serving your audience well now, AI will cause you to serve your audience even worse, at a faster pace, and at much greater scale. Instead of a dozen blog posts no one reads, AI will help you make a thousand blog posts no one reads.

    Here’s the good news. Figuring out what your audience wants is as simple as asking them. Talking to them. Listening to them. Watching what they do, where they spend their time, what interests them as whole individuals, not just walking wallets you can pick. And if you execute on a strategy of using all the tools and talent at your disposal – including AI – you’ll serve them better, make them happier, increase their satisfaction and loyalty, and probably do more business with them than ever before.

    Part 4: Immediate Next Steps

    As we get ready to flip the calendars to 2025, here’s a recipe for you to follow, should you want to pursue the avenue of serving customers with what they want.

    First, strongly consider a focus group of your best customers to ask them questions like where else they spend their time, what their needs and pain points are both at work and outside of work.

    Once you have that basic qualitative information, run a survey to quantify that information with the rest of your customer base, to learn what their priorities are and what they really want.

    Based on those answers, build an AI-enabled Ideal Customer Profile that you can use with the generative AI tool of your choice to have always-on access to your customers’ mindset. Incorporate all the qualitative and quantitative data you gathered in the first two steps.

    Next, sit down with your team and decide, based on what you’ve heard from real customers, what things you can realistically tackle. Armed with your AI-enabled ICP, sit down with your team to brainstorm and prioritize potential initiatives. Focus on experiences that blend the digital and physical realms, foster genuine human connection, and address the challenges and opportunities of the ‘infinite content’ world.

    Consider the growing desire for ‘retro’ experiences, limited physical goods, and opportunities to disconnect. Use your AI-enabled ICP as a sounding board, asking it questions like, ‘Which of these initiatives would resonate most with my ideal customer?’ or ‘What are the potential pitfalls of this idea, from the perspective of my ideal customer?’ Select three ideas to pilot, prioritizing those that can deliver measurable results quickly and aiming to have something live by the end of the first quarter of 2025.

    Example Pilot Projects:

    • Launch a private online community for your best customers, facilitated by a carefully trained team of human moderators (combined with excellent platform AI, like AutoMod in Discord) that can answer questions, spark discussions, and foster genuine connections.
    • Create a limited-edition physical product that comes with a unique digital code that unlocks an exclusive AR experience.
    • Test a real-time, AI-powered tour guide for your city, offering a unique hybrid experience.

    Then rinse and repeat. Treat this as an ongoing process. Continuously gather feedback, refine your understanding of your customers, and iterate on your initiatives.

    The key thing to remember is that generative AI tools give you far greater capabilities than you’ve ever had before. Generative AI tools will permit customers to create infinite content on demand, but that will still, at least in the near term, require effort on behalf of the customers.

    And people often prefer that you do it for them versus doing it themselves, if given a choice with comparable costs. That’s your window of opportunity, to seize the reins of AI tools to be the provider of what your customers want so they don’t have to – and in return, keeping their attention and loyalty.

    And of course, in that spirit, if that’s something you want help with, Trust Insights is happy to help you with it.

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  • You Ask, I Answer: Monetizing Social Media Followings?

    You Ask, I Answer: Monetizing Social Media Followings?

    Shannon asks, “I need to put together a better gameplan on making money between now and the end of the year. A friend thinks I need to monetize my YouTube and IG. I guess that means ads on YT and trying to do more influencing stuff on IG?”

    Monetizing social media audiences is difficult, but not impossible. Generally speaking, the closer to the bottom of the funnel you can get, the more you can monetize, and there’s fundamentally 3 ways to do it:
    – Audience views
    – Audience engagements (affiliate marketing)
    – Direct sales

    The more you can sell direct, the more you make. Affiliate sales pay less well, and then influencer/ad view revenue pay the least. If you think about the basic model of a 1 CPM, that’s1 for a thousand views – and that’s what the advertiser is charged. Your cut will be substantially less. The first thing to do is measure engagement levels and traffic levels off network – that’ll tell you where to go.

    You Ask, I Answer: Monetizing Social Media Followings?

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    Machine-Generated Transcript

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    Veeam in today’s episode Shannon asks, I need to put together a better game plan on making money between now and the end of the year a friend things I need to monetize my YouTube and Instagram I guess this means ads on YouTube and trying to do more influencing stuff on Instagram.

    So monetizing social media audiences is it’s difficult but it’s not impossible.

    It’s I say it’s difficult because right now where we are and this is being recorded in the middle of 2020, there is a tremendous amount of inventory because people are or should be still obeying, distancing and spending a lot more time here and less, a lot less time out there.

    But advertisers have pulled back pretty substantially whether it’s because of protesting which is is happening in July of 2020 on Facebook, or it’s just the economy is in such not great condition.

    advertisers are not spending as much and therefore there’s there’s less money in the pool.

    When it comes to social media audience advertising, generally speaking, the closer you are to the bottom of the funnel, the more you can monetize, the more money you’re gonna make.

    So there’s really about three different models, right there is view based models, which are being paid for views.

    And that would be, as you mentioned, advertising like on YouTube, monetizing a channel, which requires a lot of views per video.

    I want to say it’s, I think it’s at least 1000 views to the thousand or 10,000 views.

    I can’t remember which there’s engagement level money making, which is affiliate marketing where people go to you know, landing pages and stuff, probably the most well known one is Amazon Associates.

    And even there, you still need to drive a fair amount of traffic and get people to actually buy stuff.

    And then there’s monetizing directly, which is direct sales where you sell something of yours to your audience.

    Direct Sales pay the best by far.

    You can and I have sent 10s or hundreds of thousands of views to something, and had it made like 10 bucks, right? Because if you think about an advertiser, when advertisers advertise on like display networks, like YouTube, they are seeing prices, you know, 2 CPM,5 CPM, 10.

    CPM, that’s what the advertiser pays, you get a small slice of that.

    Maybe like 30%.

    So, in the best case, in other cases, like 5% and so, the, what you get out of it is, if you think about that, if you’re you have a video that gets 10,000 views, you might see1, like literally 1 from that.

    In order to monetize Well, you have to have a video Large, active following that just consumes all your stuff.

    Affiliate sales are typically paid better you’ll get anywhere between you, depending on the network, between five and 20, maybe even 30% of the commission of commission sales on what it is you’re selling.

    If you go to like Commission Junction shareasale, all these different networks, you can get started and start picking out advertisers that you want to work with, and check out their pricing and see who offers the best pricing the best.

    The best opportunities to look for in that space are what are called recurring revenue models where if somebody signs up for say, like a streaming video service, you get a smaller commission up front but then you get paid as long as that person remains a member and that’s can be a nice, not huge but a nice amount of of money.

    At one point, I was working with a streaming video service and I think it was with relatively little effort pulling me down 50 bucks a month beer money, right not, not mortgage money, but beer money.

    And obviously, there are some folks who are phenomenal affiliate marketers who can clear six figures a month.

    But that’s literally their full time job.

    But that’s all they do.

    And they do it by they do it with a lot of arbitrage a lot of traffic arbitrage where they buy ads at much lower prices on niche networks and then resell, essentially resell that traffic to affiliates.

    And the third bucket is the direct sales.

    If you have a book if you have a course if you have premium content, Patreon, whatever the thing is, if you have a highly engaged audience that wants what you specifically have to offer, that is the way to go.

    I will say that in terms of revenue that I’ve made Direct Sales are the lion’s share of online advertising revenue.

    In my best years, I’ve made maybe 1000 to2,000 on, like advertising on affiliate marketing.

    And on my best years, I’ve made like 20,000 on direct sales, because you when you sell a book, like gumroad, for example, where they keep they keep 5%.

    Compare that to Amazon where Amazon will take 65% it’s a lot easier to get to those big numbers if you’re selling a book or course for500.

    And you get to keep, you know, 400 and odd dollars of it.

    So those are the three models.

    deciding which model to go with depends on your numbers.

    If you have, you know, in the millions of views, the monetizing the traffic is is an easy no brainer, right and One of the things that’s important is that these programs are not mutually exclusive.

    You can absolutely monetize your YouTube channel while you pursue affiliate marketing while you also pursued direct sales.

    But remember that your audience has a limited amount of attention.

    So you have to prioritize which attention you want to try and cash in on.

    But as you’re getting things up and running, these things can be running in tandem.

    Check your audience numbers for sure.

    Check your engagement numbers, what social network do you get the highest level of engagement on because that could be the network where you want to focus some affiliate marketing on and then I am hesitant to put a lot of love behind social media.

    Because we know that these networks are fickle, and we don’t own them.

    We don’t own them.

    And, you know, we’re seeing things like apps getting banned in certain countries.

    It’s not a stable environment, your website and your email list and your I presume weekly email newsletter, that’s where you can make good money on direct sales.

    That’s where if I, if I did the analysis, I virtually guarantee that 80% of my direct sales come from email from hitting my email list and saying, Hey, I got this thing come by the thing.

    That’s where I think it makes the most sense to invest your time and where you’re going to see the highest returns is getting people to be loyal.

    And to do that, you have to create amazing stuff on a regular basis.

    But when you do, you will be able to direct sell them much more easily than trying to monetize either affiliate marketing or view based stuff.

    Both of those are good, but they’re not great.

    So that’s the short version.

    Pick a revenue model based on the traffic you have, the audience you have, the level of engagement they have, and the digital assets you have available to you.

    And then go to town start creating stuff at scale at volume and start promoting it.

    How does and one of the keys to to monetization is it is a entirely an experimental game testing, experimenting, seeing what converts what doesn’t convert, you’ll get really good at that.

    But that’s the way to go.

    If you have follow up questions, leave them in the comments box below.

    Subscribe to the YouTube channel on the newsletter, I’ll talk to you soon.

    Take care.

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  • You Ask, I Answer: How Brokers and Agents Market With a Brand?

    You Ask, I Answer: How Brokers and Agents Market With a Brand?

    Mila asks, “In the insurance industry, there are several models of distribution. The insurer or direct model, online, through agents and brokers. Interestingly insurers who work through brokers spend significants amounts of money in developing online marketing sharing some of this with their brokers, but those who jump on board with that, in a way lose their individuality and identity. Is that better than not doing anything at all?”

    This is a fascinating question that affiliates, value-added resellers, and brokers have been struggling with for years. The answer to this problem is based on what your competitive advantage is as a reseller.

    • Geography/territory: focus on being locally helpful and useful so the brand halo translates to a local level
    • Price: avoid competing on price – it’s a race to the bottom
    • Value: what value does the reseller add?
    • Brand: how does the reseller bolster the brand and provide a unique take on it?
    • Operations: can you market more effectively than other resellers?

    You Ask, I Answer: How Brokers and Agents Market With a Brand?

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    Machine-Generated Transcript

    What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for watching the video.

    In today’s episode Milla asks in the insurance industry there’s several models of distribution, the ensure or direct model online through agents and brokers. Interestingly, insurance who worked through brokers spend significant amounts of money, developing online marketing, and then sharing it with their brokers. Those who jump on board with that in we lose their individuality and identity. Is it is that better than not doing anything at all?

    Interesting question. This is a question that affiliates value added resellers brokers agents have been struggling with three years. And the answer to this problem is dependent on where your competitive advantage it’s now is using somebody else’s marketing like it using the brand’s marketing better than not doing anything at all? Yes, absolutely. Because you’ve got to do something to attract audiences, get them to consider your products, evaluate you, and then make a purchase from you. So franchisees, for example, in the fast food world use and leverage the the halo of the parent brand, the national brand in order to sell, you know, hamburgers locally, for example. So there is definite value to using what the parent brand is sending out. Unless the parent brands marketing is terrible, in which case, yeah, you might be better off doing it yourself. And then just selling that as one of a basket of products. It depends on the type of company you are, I used to work in the financial services industry, and we sold loans from four or five different providers. And a lot of cases, we built our own brand because we wanted to be able to be provider agnostic, to be able to sell stuff from Citibank or stuff from chase or stuff from you know, this bank over here. And by having that that separate brand the we were able to do that and have that flexibility especially because in that industry products and services and companies change so fast all the time. So there’s really four vectors that you can do reseller level marketing at number one. And the worst one by far is price baking your brand and your promise on price, it’s a race to the bottom and there’s always going to be somebody cheaper. So avoid just just avoid doing that. Number two is geography and territory. If you are part of an organization which a lot to a certain specific geography and territory, then you have the opportunity as long as you have a unique hold on that territory to be able to market to it and provide a unique spin on that. So whether it’s a fast food restaurant or an insurance company, what are the things that you can do that a brand consistent but locally focused, and that could be everything from sponsoring, you know, the cleanup a highway kind of stuff, too much more complex things like being having products and services in the mix that are tailored to the environment you’re in. So in insurance, for example, if you are marketing to Cape Cod, Massachusetts, you going to have a very different perspective than you are say, if you’re marketing to, you know, the the Worcester area which is about 45 miles to the west, Cape Cod is ocean front, literally. So your products and services going to be different, your rates are going to be different. The types of things you will cover will be different. You can do that local advertising, local marketing being locally helpful, and you may even tackle things that are hyper local. For example, you may want to do a mapping of local pizza shops in the restaurant and purchase advertising on tops of pizza boxes for your hyper local area, just the area that you serve. So geography is certainly an aspect the third area is the value itself What value does the reseller add what comes with your purchase of insurance from affiliate Neil 1272 verses? If I wouldn’t purchase from affiliate 1218 What’s the value what is do you add on to add additional consultations do you add add on products what’s the perspective and this is where content marketing and and sort of inbound marketing really comes in handy because you can create helpful content, local content, unique content, things that allow you to differentiate yourself online and frankly there there may be additional opportunities, little niches little things that people just not paying attention to. Again, even little PDF handouts like hey, if you are a Massachusetts resident, you should be doing this with your insurance or at the end of every year if you are a Nebraska resident, these are the 15 things you should be doing to to bolster your coverage and the fourth thing is brand which is how does the reseller bolster the national brand or take advantage of the brand Halo provide a unique take on it. So if you are, say, a coffee shop owner, right? I’m a chain of coffee shops, you’re going to have some standardization, you know, the, the wood paneling inside has to be a certain color, the logo is displayed in a certain way. But then what’s unique, what is it what is the the spin on that, that you can provide that local that is fixated on what you your restaurant or or company or organization or franchise can provide that is an enhancement. And sometimes that may be personal. So for example, this this coffee shop over here is managed by Bob and Bob is but Neil spent 40 years doing coffee and will answer your questions about things that you know, secrets from Bob that you won’t get from any other coffee shop in this chain. So things that are are on brand and align to the brand but are your perspective and I guess a fifth one now that I think about it would be operations marketing operations, are you simply a better tactical marketer? Can you check the boxes can do more than check the boxes and excel at marketing within any of these categories? Can you market better locally, can you mark create better content, so how is your marketing operations, those are the ways that a reseller and affiliate or broker or an agent can do more and and when at a local level. Even when their parent company is giving them things now the only catches the restrictions that your your parent franchise or parent brand puts on you. Some brands are super, super prescriptive, and say you must only do these things and nothing else. And if that’s the case, you follow the directions that you’re given. And you or you, you decide, you know what I’m going to opt out of being a member of this particular franchise the which if you think that you can make a better go of it, then what the Nationals providing you do it there are lots and lots of startups that have one or two or three for your five locations where they’ve said, yeah, we want to do more than what our national is allowing us to do if you’re working with a more flexible national, that gives you some flexibility about how you use the brand gives you guidelines obviously, but does not put total handcuffs on you then you can start taking advantage of these vectors. So price pretty much no no geography or territory value brand and operations. So those are the five factors that you can use to improve upon them a brand in a reseller arrangement. But

    to answer the original question, yes, doing anything in marketing, as long as you do it well is better than doing nothing at all, especially if the national brand has spent a lot of money and has done their research and their creative Well, you want to take advantage of those those assets. So great question. Interesting question. Fun question. If you have additional questions, please leave them in the comments. And of course, please subscribe to the YouTube channel on the newsletter I’ll talk to you soon. Take care

    want help solving your company’s data analytics and digital marketing problems. This is trust insights.ai today and let us know how we can help you

    Transcribed by https://otter.ai


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  • You Ask, I Answer: Post-View Attribution?

    You Ask, I Answer: Post-View Attribution?

    Oliver asks, “How do you track offsite conversions post-view (not post-click)? E.g. How can you attribute conversions from a consumer who read about your product on your site, didn’t click on any link but afterwards went directly to Amazon to buy it?”

    Fundamentally, if you have no visibility into post-click analytics, which is the case with Amazon, then you have two tracking options. The first, as described in the related blog post, is to use correlation analysis to determine if any of your traffic has any relationship to your sales, especially if you’re also using the Amazon Associates program to track click performance (which you should be). The second is something authors almost never do. Watch the video to find out what.

    You Ask, I Answer: Post-View Attribution?

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    Machine-Generated Transcript

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    In today’s episode, Oliver asks, as a follow up to a blog post I did on tracking offsite conversions.

    How do you track off site conversions post view, meaning not post, click, how do you attribute conversions from a consumer

    who read about your product on your site didn’t click on any link, but afterwards went directly to Amazon to buy it.

    This is

    okay. It’s it’s tricky. Fundamentally, if you have no visibility into post click analytics, which is the case with Amazon or any reseller that doesn’t give you great data, then you have to tracking options. Number one is correlation analysis, which

    as an Amazon associate, if you using your Amazon affiliate links, you get a little bit more granular data that actually then you do em then as an Amazon author, which is kind of weird.

    So you want to go through and do that correlation analysis to see traffic has any relationship to your sales and also look at

    branded organic search and its relationship to your

    Amazon sales. So brand organic search,

    meaning someone should be searching for the title of your book and or your author name. That’s something you get out of Google Search Console. So if you are getting Google Search Console data, then you should be able to run an analysis there to see if the number of people searching for your book by title has any relationship to the sales you are you’re getting on Amazon, especially

    if your website is not a driver of sales.

    For example, if you were like, I don’t know Tony Robbins, of course, people know you by name, and a substantial part of that traffic, maybe

    going directly to a an endpoint ecommerce site like Amazon, meaning they don’t go to your website first. So that’s a possibility. The second

    way around this.

    And I think the way that a lot of authors don’t do and they really should, is

    actually having post purchase options in the book that allow you to get in touch with the the reader. So within your book, if there isn’t a page or a section on like, how to get more free bonus content,

    all that stuff that’s a missed opportunity. So as an author be thinking about how do I give away free bonus content within book that allows me to get back in touch with the person. So

    if it’s, especially if it’s nonfiction books, free bonus content, would be things like a workbook, a worksheet template, or something that is in the book that people have to go to your website and registered to download. And it can be, you know, just just your email address, and nothing else. It doesn’t have to be like

    a 28 page form. But that gives you the ability to get in touch with that person, then you can

    survey your audience as, as purchases come in and ask them, How did you hear about us? Or even make that a question on the forum for registration? How did you hear about me? Or Where did you buy my book, if you knew if you know

    that most your sales are on Amazon, then you can put a little drop down your email address, and then a drop down saying, How did you know Where did you buy my book, Amazon

    actual bookstore, I don’t know if there any left

    Walmart, big box, retail store all those things. And you have and maybe even granular their Amazon paper version, Amazon Kindle version,

    whatever the attribution you want,

    you put that on the form. And then on the back end, as people register to get their free template,

    you have the ability to track that

    now, the way I would do for the authors who do that, they tend to put that at the end, like, Hey, thanks for bringing the book, here’s your free worksheet,

    ideally, going forward, I wouldn’t suggest maybe putting that up front, like in the introduction, hey, there’s a free bonus template inside this book. But you have to go and

    maybe it’s right after the introduction,

    you have to go and download it, and then read the book with this template in mind, and it doesn’t apply to everybody. If you’re doing fiction, for example, you might want to have free bonus chapter or character sketches or something that would be of interest to the audience. I know, in the in like some of the, the the fiction world

    you can

    get like character studies, or maybe the authors notes as they are putting the book together,

    things like that, that

    stuff that you would do anyway. But having that ability available as bonus content. So that’s the way to do post view attribution of that you can do the the correlation analysis, you can do it with your site traffic with branded search,

    you would need to use Google Search Console for that you could also use SEO tools. If you’re already paying to use SEO tools to track your name and your products would be should be, you can use that that data as well.

    But the much better route is to go the survey route, the survey route being the the post purchase registration, because that’s really what a survey with a post push registration as a survey of some kind do it that way and make the bonus content worth it so that people registered download, and you’ll get the ability to ask them on that post purchase survey where they bought it. Use that data then along with your Analytics tracking to figure out

    how people are purchasing your stuff.

    Now,

    here’s the other added bonus of this. If you do that, well, then you also have a mailing list, make sure that you’re active in using it send out a weekly newsletter of what it is that you’re working on as an online or asking audience is what else do you would you like to read about teasing upcoming projects so that people stay engaged so that people stay active and you grow your fan base. So the next book release, you have a much easier time. So another nice side benefit of doing that kind of post purchase registration is the ability to potentially grow your database and be able to to monetize it. That’s really important. Because as we’re seeing, as a number of authors have learned over the years, we don’t own what’s on Amazon, we have no control over how Amazon does stuff

    today. It might be the biggest driver of your book sales tomorrow, it might be nothing It might go, it could go away and ask anybody who sent $100,000 to their MySpace page, how that feels,

    you own your email list, you own your website. So to the extent that you can get data out of the people who purchase your stuff, you want to do that so that you can reach out to them over and over again and migrate as consumer preferences change. So make sure you’re doing that post purchase survey. Great question. Please leave any additional questions have in the comments. And of course, subscribe to the YouTube channel and the newsletter I’ll talk to you soon. Take care one help solving your company’s data analytics and digital marketing problems.

    This is trust insights.ai today

    and let us know how we can help you


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  • You Ask, I Answer: Marketing Technology for Monetizing Your Blog

    You Ask, I Answer: Marketing Technology for Monetizing Your Blog

    Maria asks, “I want to start a blog with the aim of monetizing it – what platform should I use?”

    When you want to monetize an owned media property, you fundamentally have four different models to choose from:

    • Display advertising, where you’re paid on traffic and clicks
    • Affiliate programs, where you’re paid on traffic, clicks, and leads
    • Sponsorship programs, where you’re paid to promote and build brands
    • Digital sales of owned content, where you sell your own digital goods

    When we consider what’s needed to make these different programs work, we need maximum flexibility and scalability of technology. We need the ability to switch out programs, products, and affiliates quickly, site-wide. We need the ability to start and end offers instantly. We need integrations with major eCommerce platforms. We need on-site advertising systems to manage house inventory and third parties.

    The platform that lends itself best to this much flexibility is a Managed WordPress platform. Only WordPress provides this much flexibility, from being able to execute your own server-side code (a major limitation on platforms like Squarespace and Wix, for godd reason) to swapping pieces and plugins in and out. The Managed part is important. This is where another company, your hosting company, manages the software and security for you. It’s not the cheapest, but it’s essential if you want to build a solid business. I recommend WP Engine for this (affiliate link).

    Once you’ve got the site, start assembling the pieces.

    You’ll want and need an ad server system; I recommend OpenX for that, since it gives you a lot of flexibility about what ads you want to serve.

    I recommend you join an affiliate program; for this, Shareasale tends to have the best payouts in the industry until you go direct with a company. If you crush it on referrals, it’s likely a company will reach out to you privately to negotiate a sponsorship.

    Finally, for digital delivery of goods, I recommend Gumroad.

    All these pieces combined will get you going for making money from your blog/podcast/owned properties.

    FTC Disclosure: some links in this post are affiliate links for which my company, Trust Insights, financially benefits and by extension, I receive indirect financial benefit.

    You Ask, I Answer: Marketing Technology for Monetizing Your Blog

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    Machine-Generated Transcript

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    In today’s episode, Maria asks, I want to start a blog with the aim of monetizing what platform should I be using? Well that’s a big question because monetization of an owned media property yeah requires more than just a blogging platform when you want to monetize a property you fundamentally have four different business models to choose from and if you are a good begin to do this as your thing as your jam you’re probably going to want to actually try and use all four models you want those multiple streams of income the four models ours brings up here display advertising where you are being paid essentially on on traffic to your site and you can be CPM which means cost per thousand impressions or CPC cost per click and you’re making money on either the number of times you show an ad or the number of clicks the ads got you’re showing get. The second is affiliate programs where you’re being paid on

    Essentially lead generation for companies you work with. So later on in this video we’re going to talk about a few of the programs that I participate in.

    If I if you do business with that company, I get a commission essentially commission based sales. The third is sponsorship programs where you’re paid to promote and build a brand. This is what a lot of influencers go for these days where, you know, they they’re clocking deals to represent a specific brand. Typically you need a very, very large audience for that or you do such a great job with an affiliate program but a sponsorship programs the next logical step and finally is digital sales where you are selling your own stuff that you’ve made through an e commerce vendor online. Now, in terms of monetary potential, this really does in many ways go in order. So display advertising is the place where you get started, you’re not going to make much money on it, but it also requires the least amount of technology affiliate programs require you to

    Engage with and set up in affiliates you would you participate in these programs you sign up for these programs and the money is a little bit better because some of the Commission’s can be as high as you know 1015, 20%

    of sale depending on what it is you’re selling sponsorship programs can be very lucrative depending on your audience size. Obviously if you’re a Kardashian you’ll do very well on that front. And then digital sales is where you’ll make the most long term money because you’re getting you know, 9596, 97%

    of the sales price. Basically you’re getting the sale minus whatever processing fees your vendor your e commerce platform is charging you. So you want to do all these and you probably wanted to start with them in that order. You want to have display advertising on the moment that your site launches so that you’re starting to monetize any traffic you send you want to have affiliate programs available so that if you’re writing about something you can you can make some money on it. Sponsorship programs will take longer, and then digital content takes as long as it takes for you to make the content and a lot of cases

    is for a lot of businesses, particularly if you’re just getting started out, that’s a pretty heavy lift. So when you consider what’s needed to make these programs work, you need maximum flexibility and scalability of technology, the platform you choose, you’ve got to be able to swap in and out programs, you’ve got to swap in and out products, affiliates, links, content,

    there are systems out there, they’ll let you hot link all the content that mentions a certain keyword. That’s something that would be very important as you add and remove affiliates you need to be able to offer things very, very quickly and remove offers justice quickly if a program comes to an end integration with e commerce payment gateways, onsite advertising systems.

    The platform that in my opinion lends itself best to this much flexibility is a managed WordPress platform. Only the WordPress blogging system as far as I can tell, other than like a custom enterprise e commerce system.

    CMS only WordPress provides this much flexibility, especially to someone just starting out from being able to execute your own server side code, which is super important for some of these things like digital sales and certain types of affiliates. That’s a major limitation for hosted platform, SAS platforms like Squarespace and wicks, which people are very, very love. And and those are good pieces of software for just running a blog. But if you want to monetize and you need the ability to execute code on the server, they’re not going to let you do that for security reasons this freely good reasons not to do that and the end and all the technology you need.

    Again, the managed part is important because you’re going to be running a lot of code a lot of third party code and you want a vendor that is going to handle the security the patches and the updates for you and and so that’s really important. This is where

    a managed WordPress hosting company is, it would be a benefit.

    The one that I recommend is WP Engine.

    There is an affiliate link

    yes, I do what I say

    there’s an affiliate link in the post that goes with this. But there I’ve had very good experiences with them. I host my website on them and very happy. Once you’ve got your WordPress blog setup and you got all the plugins, you got it all secured and stuff like that. Then you want to start adding pieces to each of these systems. So you’re going to need an ad server system. Probably one of the best known ones is open x. There are also a number of WordPress plugins that let you manage the you’re the ads you run on your site. You want the ability to to manage what’s called a third party and house third party ads or add programs you participate in from display advertising like Google AdWords, AdSense, for example.

    And you want house ads when you which are ads you make to promote your own stuff, whether it’s your newsletter, your blog, your podcast, whatever it is that you want to be publishing,

    you should join an affiliate program.

    Graham for this I’ve worked with share sale now for over a decade

    and they tend to have the best payouts in the industry until you go direct with a company again link in the show notes so affiliate program when you’re doing affiliate marketing if you crush it if you with a certain vendor like the WP Engine link that I just mentioned is through the share sale program in addition to share sale link

    if you just crush it on on an affiliate program very often what will happen and some systems like share so have this built in where the vendor in this case WP Engine could reach out directly to you and say hey you do an amazing job do you want to go direct will give you higher payouts will give you more exclusive offers, things like that. And then that’s when you can start negotiating the sponsorships. It’s very hard to do sponsorship unless you have either a million people in your audience or you have

    demonstrated strong results with

    Within affiliate program and then finally for the delivery of digital goods, I recommend gum road. That’s what I use for a lot of my ebooks and trainings and webinars. Their pricing is fantastic it’s something like three and a half 4% of fees of whatever it is you sell and you keep the rest for people who are authors for example you absolutely should be on the Amazon Kindle program but you should also be on gum road as well if you want to sell you need to be an Amazon because gigantic network right to be stupid not to be there. But if you’re if you’re selling direct to somebody send them the gum road link. You can either offer them a lower price or you get much more of the purchase price because Amazon Katie P is anywhere from 35 to 70% of your books, sale price, but gum roads 95% you make more money on the exact same book. So

    there is a lot to making money with your website. But these are some of the key technologies that are important that that you need to have in place in order to

    Make take advantage of all of these multiple streams of internet income. And again, you want to use as many of them as possible. You want to monetize your audience as much as possible. Final thing, whatever programs you join, whatever things you sell, make sure that they’re good. Make sure that they that if someone buys through you, even if the commission is lower, if it’s a great product in the long term that benefits you best because you don’t want to get into the business of referring crap to people. They will stop trusting your recommendations refer the best stuff to people and they will go with it so and they will stick with you. So as always, please subscribe to the YouTube channel and to the newsletter and I’ll talk to you soon. Take care

    if you want help with your company’s data and analytics. Visit Trust Insights calm today and let us know how we can help you.


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  • Solicited Review: Mohu Curve 50 Indoor HDTV Antenna

    New Mohu Curve.png

    During Prime Day, I saw a deal I couldn’t pass up: the Samsung 55" 4K curved TV. I love 4K TVs as second monitors for my laptop. The amount of real estate and high DPI means you can have a dozen windows open at the same time and not feel cramped.

    I don’t watch much TV other than CW’s The Flash, but it’s nice to have a live feed for things like the Super Bowl, major news events, etc., especially since cable and telecom providers make us jump through absurd hoops to watch anything online. So when the Mohu team offered me a chance to demo the Mohu Curve, I dived in.

    Features: What’s in the Box?

    At its core, the Mohu Curve is nothing more than a digital TV antenna. However, unlike most of its competitors, Mohu attempted to make it look reasonably nice. The Curve is about a foot long and 8 inches high, and looks like… well, a curved piece of plastic. This is an improvement over most HDTV antennae that look like plastic sheeting stapled to a cable.

    curveproduct.png

    The Curve plugs into the nearly ubiquitous USB power supply found on most modern TVs; it’ll also work plugged into any other powered USB source.

    Once you unpack it and place the antenna where you want it, you plug the Curve into your TV through its coaxial jack and tell your TV to tune to it. After 5-10 minutes of scanning through all the channels available, your TV will be ready to use it.

    Positives

    The Curve is dead simple to use. Plug it in, follow your TV’s instructions, and you’re up and running with live feeds. There’s no additional software to configure besides whatever your TV is built with.

    bighdtv.jpg

    The Curve also has better reception than many of its competitors; you don’t need to monkey around with positioning. Just place it near any window or wall that isn’t a Faraday cage.

    If you’re unfamiliar, a Faraday cage is any metal enclosure which blocks electromagnetic frequencies. Some houses have substantial amounts of metal in the walls; putting any antenna next to a metal wall will give you poor reception. Rule of thumb: if a room or place in your house has terrible Wi-Fi and mobile phone reception, it’s probably not going to have great over-the-air TV reception either.

    Drawbacks & Limitations

    The Curve has a few limitations; first, I don’t understand why it only comes with a coaxial output. If it had an HDMI output, I could plug it directly into my laptop as well as a TV. That’d be nice. Perhaps in a future version!

    The Curve’s maximum resolution output is 1080p. This is a limitation of over-the-air TV. No TV station that I know of broadcasts over-the-air at a 4K resolution, so if your TV’s up sampling engine is poor, you’ll have a grainy picture.

    For TV stations that broadcast in regular SD (aka 480p), you’ll have a picture that is unwatchable close up on a very large screen.

    The Curve is also only as good as the local TV stations and what they broadcast. The Curve’s edition numbers indicate the maximum practical range of that antenna; the Curve 30 is designed for a maximum 30 mile radius from the transmitter. I would strongly recommend that you cut range estimates by 25%. I wouldn’t buy the Curve 30 if I lived 25 miles away from the station; buy the Curve 50 instead.

    Use Cases

    Mohu talks about cutting the cord, which is certainly one use-case for the Curve and their other products. However, the use-case I find more valuable is for second/alternate TVs. I have regular TV coming into my house from a Verizon FIOS line. I’m unwilling to buy a second converter box and a bunch of wiring just to make my second monitor a TV set. That’s a lot of hassle and extra monthly expense I’m not interested in, especially since I don’t watch much TV.

    The Mohu Curve brings live feeds into my second monitor affordably and conveniently. I didn’t need to run any extra cable or pay Verizon a dime more. Combined with the smart functionality of my TV (built in Netflix, etc.), the Mohu Curve can either help you cut the cord or never need more cord.

    Conclusion

    If you want to cut the cord, or you want more TV without more recurring expenses, and you live in an area with good over-the-air TV reception, consider the Mohu Curve. It’s available on Amazon and a bunch of other places.

    Disclosure: Mohu is a client of my employer. The Mohu PR team gifted a Mohu Curve to me as part of a blogger/influencer outreach program. I was given no other compensation, but indirectly benefit financially from their patronage as a client. All product links in this article are Amazon affiliate links.


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