Category: Brand
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You Ask, I Answer: Which Brand KPIs?
Jen asks, “What are some solid KPIs that you will be looking for next year?” Recall that our definition of a KPI is any metric for which you either get a bonus or fired. This poses a quandary for marketers responsible for brand, since brand tends to be one of the least well-measured metrics a…
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The Dangers of Brand Dilution
One of my favorite definitions of brand is by artist and comedian Ze Frank, who defines brand as: An emotional aftertaste from a set of experiences. Brand is identity, true, but it’s also how that identity feels, how it resonates with us. When we think about our favorite brands, we don’t consider those brands dispassionately. We…
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You Ask, I Answer: Personal Branding in 2019
Bruno asks, “What is your main advice to someone getting started on building a reputation and working on personal branding in 2019?” Search is back on top of the pile when it comes to people finding us and driving traffic. Watch the video and take these 5 steps to build your personal brand and reputation…
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You Ask, I Answer: How To Measure Personal Brand?
Bruno asks, “What is the channel that most impacts your personal branding?” That’s an interesting question and is contingent on a couple of things: – How we measure our personal brands – How we align that data with our channel data The statistical technique you’d use to find the answer is something called driver analysis,…
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You Ask, I Answer: How Brokers and Agents Market With a Brand?
Mila asks, “In the insurance industry, there are several models of distribution. The insurer or direct model, online, through agents and brokers. Interestingly insurers who work through brokers spend significants amounts of money in developing online marketing sharing some of this with their brokers, but those who jump on board with that, in a way…
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You Ask, I Answer: How to Measure Brand Awareness
Ciri asks, “What’s the best way to measure brand awareness? Among all the searching I’ve done, it seems like people have a lot of different takes on measuring brand awareness.” The gold standard for how to measure brand awareness is unaided recall among your target audience, which typically requires a significant (five to six figures)…
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You Ask, I Answer: Local Value-Added Reseller Marketing
Ava asks, “How can a local reseller market effectively against entrenched brands and big box stores?” Local resellers – like plumbing supply, home decor, electronics, appliance showrooms, etc. – fit in the category of value-added reseller. The key is the value-added part – a reseller is typically more expensive than a big box retail store…
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You Ask, I Answer: How to Measure Brand Equity?
Marcus asks, “How do you measure brand equity?” Huge question, but the answers have been well known for decades. One of the best summaries of brand equity measurement comes from the Spring 1996 California Management Review. In that review, Professor David Aaker cites the following 10 dimensions of brand equity measurement: Price premium Satisfaction/loyalty Perceived…
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Most Social Media Influencers Have No Influence
When we speak of influence, particularly in marketing, what are we talking about? Do we even know what influence is? If we don’t, then we’re chasing something we may not understand; in turn, we may be paying for results that make no sense or are ineffective. What is influence? Let’s say we have a prospective…
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Measuring Your Personal Branding, Part 3: Data Assembly
Personal branding has been a hot topic since the dawn of the digital age. In the last 13 years, it’s become one of the most searched topics by people: However, one area of personal branding has remained elusive: measuring it effectively. Many personal branding guides, coaches, and textbooks advocate tracking little bits of data here…
