Category: Metrics
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You Ask, I Answer: Post-View Attribution?
Oliver asks, “How do you track offsite conversions post-view (not post-click)? E.g. How can you attribute conversions from a consumer who read about your product on your site, didn’t click on any link but afterwards went directly to Amazon to buy it?” Fundamentally, if you have no visibility into post-click analytics, which is the case…
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You Ask, I Answer: How to Measure Brand Awareness
Ciri asks, “What’s the best way to measure brand awareness? Among all the searching I’ve done, it seems like people have a lot of different takes on measuring brand awareness.” The gold standard for how to measure brand awareness is unaided recall among your target audience, which typically requires a significant (five to six figures)…
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You Ask, I Answer: Causes of Direct Traffic in Google Analytics
Parker asks, “Why is my direct traffic so large in Google Analytics? Are people really typing my website in that much?” In this video, I review the top 10 causes of direct traffic misattribution in Google Analytics™, including 4 causes that are under your control and fixable. You’ll learn what direct traffic is, why it…
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Can Causation Exist Without Correlation? Yes!
Updated: Watch this video for more in-depth explanation of 5 different scenarios. One of the axioms of statistics is, “correlation is not causation”, meaning that just because two data variables move together in a relationship does not mean one causes the other. The most common textbook example of this axiom is that consumption of ice…
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You Ask, I Answer: Intermediary Marketing Communications Metrics
Lou asks, “We’re executing a 3 month marketing communications program. Typically, such programs take 3-6 months to show end results, but we’ve been asked for metrics for a 1-3 month time frame. What metrics should we be using?” This is a tricky situation. If the work you do generates only binary outcomes that appear at…
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You Ask, I Answer: How to Standardize Metrics and Measurement
Kevin asks, “How do we standardize metrics and measurement, especially when different parts of the company do things differently?” Great and very common question. The answer is, unsurprisingly, a framework: Goal alignment Exploratory data analysis Model creation Model validation Model deployment Adoption, training, and compliance Measurement of compliance Refinement and improvement If this sounds familiar,…
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You Ask, I Answer: How to Set Up Google Analytics Goals for Ungated Content
Marc asks, “How do I set a goal for ungated content? I want to give away something but still be able to track it.” The reason for setting up ungated content tracking is that it lets you feel more comfortable giving away content instead of putting everything behind a registration wall. Some organizations are notoriously…
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You Ask, I Answer: Best Practices in Using Marketing Data
Magdalena asks, “Can you share two or three good practices of using data in tracking our efforts?” Great and important question. Many marketers don’t have, for one reason or another, a solid understanding or past experience in statistics. Let’s look at a few of the most basic rules that apply, especially when we’re digging into…
