Category: New media

  • Dear RIAA: Please get your royalties from terrestrial radio

    Steve from the Wicked Good Podcast points us all to this LA Times article. Short version: the RIAA wants more money, and is tired of radio freeloading off of its content library. They want to extract performance royalties from terrestrial radio just as they want for every other form of media in which their artists are played.

    To which I say:

    You go, RIAA! Please, please, PLEASE demand money from radio stations. Please ask for as much money as you can in your demands from ClearChannel. Please make terrestrial radio PAY!

    Why?

    Because this could be a major opportunity for both podcasting and podsafe musicians. Working together, working as a coalition, we can offer terrestrial radio an alternative to paying huge bills from the RIAA. The arrangement is as clear as day – free play for free promotion. I’ll tell you as a podcaster, and I’ll put it out here publicly, that terrestrial radio stations may play the Financial Aid Podcast free of charge. I hereby waive the non-commercial clause of the Creative Commons license for any FCC-licensed terrestrial radio station. Please play my stuff.

    For podsafe artists – NOW would be a great time to make sure your EPK is looking great. Now would be a great time to make sure that your marketing and sales teams are on hot standby, because if the RIAA successfully overturns the federal exemption on performance royalties, simple economics will favor the podsafe independent artist over the RIAA-signed artist, but you’ve got to have your stuff together, your quality as good or better than what’s currently on commercial radio, and have pre-drafted paperwork for radio stations.

    As with many empires, the downfall of the music industry empire must come from within, and they’re doing a bang up job. Thanks, guys.

  • I Don't Want to Know Clarence

    Clarence Smith Jr. of 42minus71.org and Do You Know Clarence?, was asking recently about his show, Do You Know Clarence? Truth? No, I don’t – but it’s not what you think.

    In ninjutsu, a technique you look at today will look different in a year’s time, in a decade’s time, and when you finally retire from training. One of my teachers compares it to a chalk mark on a wheel. As the wheel rolls, the mark might look like it’s at the same spot again after one rotation, but the wheel has traveled some distance in that time.

    One of the worst mistakes to make with any technique is to say you know it, to say you’ve got it, because you effectively close yourself off from learning more about it, from being free to revisit it in a day’s time, a year’s time, or a lifetime. That same technique, as your skills improve, opens up to reveal more and more secrets, like building a staircase on the fly. Every step you build raises you higher and lets you see more, even if the technique of adding one stair on top of another is relatively the same.

    Do I know Clarence? Nope. I don’t want to, either. I want to be open to learn more about Clarence. I want to be free to be surprised, amazed, and shocked by the things that I’ll learn about him in the years to come. To say I know him is to imply that he’s told me everything, and not only hasn’t he, but he can’t. There are some things you just can’t explain. I don’t want to know Clarence, but that doesn’t mean I won’t subscribe to his blog or podcast or new media ventures, because I do – and that’s the first step to learning more.

    Do YOU know Clarence? As Clarence says, let it marinate.

  • Why MySpace marketing is still relevant

    A lot of folks on the cutting edge have already written off MySpace and headed to different online communities. This is perfectly understandable – MySpace has been plagued with spyware, usability issues, and an image problem that Madison Avenue firms would cringe at. The cutting edge has left, and the hip crowd has left for greener pastures.

    So, who’s left?

    Everyone else. MySpace is over its Dip, if you’re a Seth Godin follower, and is gaining widespread, mainstream adoption. When the cashier at the supermarket, when the 47 year old account, when the woman on the street is talking about MySpace, it’s hit the mainstream, and the reality is that the bulk of your market – unless it’s cutting edge technologists – is in the mainstream.

    Now is the time to refocus your MySpace marketing efforts. The bots and scripts are slowly coming back, the service is more aggressive about spam, and the numbers of mainstream users are swelling every day. As of this morning, approximately 4 profiles were being added PER SECOND.

    Marketing to MySpace members now also needs to take a more mainstream-friendly approach. If you’re a podcaster, telling people to copy your RSS feed’s URL won’t fly with the mainstream crowd. One click is the limit – make it so easy for your new MySpace audience to get to what you have to offer.

    If you follow powerlaw distributions, about 80% of your potential audience is in the mainstream, and they’re just arriving at the party now. Late to the party, perhaps, but they’re bringing spending money, and at the end of the day, that’s what counts most.

  • New Media Realty

    Two sets of people are selling their houses right now – my parents, and C.C. Chapman‘s family. Being the new media nerd I am, it got me thinking – how would we apply the tools of new media to real estate? I was going for a walk tonight with my wife, and we walked by a house that was for sale, as so many are these days. One thing that caught my eye was that instead of the traditional placard where a realtor’s name was, there was instead a domain name, which I thought was pretty clever.

    Of course, one look at the web site and it looks like Flickr had an accident on the way to the toilet, but the branding of the property as the domain name was a good idea.

    What tools do we have at our disposal for helping to sell a house when we really want to? Your average realtor, no slight on the profession, doesn’t have the time or history to be able to explore and understand a property beyond its most superficial characteristics, which is why the descriptions of real estate listings are repetitively bland and uninspiring.

    So let’s play a bit with some new media tools and a house listing. Since I don’t know if C.C.’s house is listed, nor do I have his permission to reveal where he lives, we’ll work with my parents’ house. I went out to GoDaddy and bought 15CambridgeDrive.com (use code HASH3 for $2 off) and will repoint it to this blog post tomorrow when DNS finishes updating.

    Suppose you want to know more about 15 Cambridge Drive, Annandale, NJ. A Google Map to get there might be nice. If you’re a Google Earth user, I might include a Google Earth KML bookmark.

    Without an appointment, obviously you’re constrained to just drive by, but you can schedule an appointment with realtor Beverly Attinson.

    Office: (908) 735-8140
    Fax: (908) 735-8372
    Mobile: (908) 578-3902
    Email: Link here

    To see the MLS listing, visit MLS Listing ID 2397426 in New Jersey.

    The house is for sale at $619,900. A quick check on Zillow shows not enough data beyond a tax assessor’s estimate, but that price is definitely in the ballpark for the area.

    Now, let’s get into some actual media. If I were still living there, I’d obviously go shoot some video, but we have to make do with the photos on the realtor web site. Where new media can shine is to tell the story behind the story. I’d probably create an MP3 that prospective buyers could listen to on an iPod as they walked through the house, but text will do for now. I’d also have key selections of podsafe music loaded up as interludes for people to listen to as well – probably a hefty dose of Rob Costlow, since it’s that kind of house.

    New Media Realty 1

    The front of the property is a nice, well manicured lawn. Realtors will call it well cared for, and I will call it 45 minutes to an hour to mow with a push mower. The front lawn is fun to play on, and the street, Cambridge Drive, is really quiet, quiet enough that it’d be mostly safe for your kids to play on the lawn safely except maybe during rush hour. The house is located in suburbia, so most everyone commutes to other parts of New Jersey or New York City.

    New Media Realty 2

    The living room. My parents have always kept this room as a more formal sitting room – there’s an equally large family room on the other side of the wall, just past the stairs, where we’ve always had the TV and sofa set that us kids were allowed to sit on. The living room is BRIGHT in the mornings – full southern sun, so if you want a warm place to sit and read, this is the place.

    New Media Realty 3

    This picture of the kitchen kind of sucks. It shows the eat in kitchen, but it doesn’t show the tremendous amount of cabinet and countertop space. Growing up, we’d always sit on the counters and get yelled at for the same, but the kitchen food prep area itself is really fantastic. The table in the background there is where we had dinner every night without fail, for as long as I can remember living in the house until I left home for good. It was and still is the hub of the house, as it’s centrally located on the first floor and almost every room opens into the kitchen area. I truly believe that one of the reasons we had such a social family growing up was the fact that the kitchen made it easy for us to always run into each other, sometimes literally. (of course, when you were a teenager who was in trouble, trying to avoid your parents, it’s not so optimal…)

    New Media Realty 4

    This is the sun porch, probably the crown jewel of the downstairs. This is a three season porch that is fully glassed in – if you wanted to make it four season, you could by opening the kitchen ducts to it, but we never saw the need to do that. The sun porch, which we always called the deck, looks out on the heavily wooded backyard, where we have several birdfeeders hanging from trees. My brother and I would have legos and Construx scattered across the floor from as soon as it was warm enough to open the room for good (usually April) until it got really cold (right after Halloween), and we’d play in there all the time. The deck is right off the kitchen, which also made it easy for my mom to keep tabs on us and make sure we weren’t getting into too much trouble. There’s a sliding glass door behind the camera’s point of view that opens to the rear of the house, so we could run outside if we wanted to.

    New Media Realty 5

    Another less than perfect realtor picture of the master bedroom. I rarely spent time in there, since it was mom and dad’s bedroom, but it’s big. Really, really big. Cathedral ceilings with exposed beams, and room for just about anything. There’s also a walk in closet and full bath you can’t see behind the camera. When we got older, we always took showers in the bathroom in the master bedroom, because it was the nicest shower – glass with the massage showerhead and all that.

    New Media Realty 6

    Another weird picture. This is above the garage. Used to be a walk in attic until I was… I think maybe 10 years old. I can’t remember. My parents had the walk in attic converted to a sort of home office, but this room was more than that. Two skylights and those oversize, overstuffed recliners meant the perfect place in the house to read, relax, and more often than not, fall asleep in the middle of the afternoon. The best time, actually, was when it was raining – the sound of rain on the glass skylights inevitably meant nap time. Even when I was home from college, visiting, I’d fall asleep in the attic room.

    Where realty often falls short is that it doesn’t tell the story behind the house. Realtors try to make a house as generic as possible, to create as much broad appeal as possible, but when you think about it, that also makes it difficult to emotionally connect to it. As Ze Frank says, which has stronger appeal – Grandma’s cookies, or old people’s cookies?

    I honestly look forward to seeing what C.C. Chapman does to sell his house, as he has so many new media tools at his disposal. This blog post is really a pale imitation of what you can do with new media, as it’s just words and static photos. Ultimately, I think new media has the potential to transform realty from just a mere transaction to an emotional experience, and that may help to sell houses in a tough market.

    C.C., what do you think?

  • Scaling the Clear Walls

    Getting out of the fishbowl that Chris Brogan mentions is essential if you want to reach new audiences, no matter what form of media you participate in. The fishbowl is a comfortable place to be, and may even be a refuge for you when you need to recharge, but spend too much time in the fishbowl, and you’re just as likely to pick fights over minutiae as you are to make friends. In the end, staying in the fishbowl means you eat, sleep, and shit all in the same place.

    So how do you get out of the fishbowl? Simple. (remember, simple != easy) Find well connected people in other fishbowls, and tie yours to theirs. Think about this for a moment – you are the hub of your personal network. You are the center, the focal point to which all spokes connect. Others are the hubs of theirs. To broaden your horizons, extend down a spoke to a different hub, and then another a step removed from that one. Get further and further away from your network center and the centers of those you know and you’ll find that you’re bridging new networks to yours.

    That’s the theory part. How do you do it practically? Take a look at any social network – MySpace, Facebook, LinkedIn, whatever. Find someone who’s connected to you, and explore their connections. Take careful inventory to see who they are connected to that you AND your network do not connect to, then reach out to those people. Send them a note, a friend request, an invitation to an event you’re attending or hosting, whatever. Use your relationship with your friend to make a relevant point of contact. “Hey, I saw that you’re friends with Chris Brogan, and I don’t think we’ve met. I’m Chris Penn, and Chris & I do this gig called PodCamp. Have you been to many yet?”

    If you’re looking to target a certain demographic, then escape the networks of the people you know entirely. Google is a powerful tool, and can be used on open networks (MySpace, LinkedIn) to find people who are supremely relevant to you and vice versa. What word or words in your industry, in your focus, in your life are unique to what you’re looking for? What terms do you use and your desired contacts use that aren’t conversational? For example, in financial aid, there’s a form called the FAFSA. You don’t talk about the FAFSA unless you’re talking about financial aid. You don’t bring it up in casual conversation or use it in a pickup line (if you do, please post examples in the comments). Searching for FAFSA in blog posts and profiles, therefore, will reveal to you the people who are likely involved in your field of interest. Reach out to them.

    Use the serious power tools – Technorati, Google, alerts, RSS – to continually find new people in your field of interest to connect to. Upload your contacts from GMail to see who you know that’s on any given social network, befriend them there, and then see who they know.

    Ultimately, at some point you’ll stumble across what Malcolm Gladwell calls a Connector (from The Tipping Point) – someone who has the rolodex of power in your field of interest. Connect to them, befriend them, help provide value to them, and your network will REALLY take off then. You can spot these people fairly easily in social networks – they’re connected to everyone you want to be connected with. In the old days, this was a fairly opaque thing, but today, you can use open data sources like Google and MySpace profiles to identify the major connectors quickly, then reach out to them.

    What do you do if you can’t find a connector? There may not be one for your specific field of interest, and that’s where you have the greatest amount of work and opportunity. If there’s no obvious connector, BECOME the connector. Start the time and labor intensive process of uniting everyone in your niche together on your social network profiles, becoming the hub for that niche. Provide as much value, give as much as you can to your network, and over time, you will become the hub to which everyone else in your niche reaches out to. No longer do you need to scale the walls of the fishbowl at that point – everyone else is dropping ladders into your bowl, and all you need do is grant them permission to come on in.

    Go fish!

  • Second Life, Superheroes, and The Greater Good

    Another fantastic seminar with master teacher Stephen K. Hayes has come to an end, and this one is even harder to put into words. Meditations, martial arts, and mind science all blended together for an eye-opening weekend. A few takeaways that I can put into words come to mind…

    Second Life. Was there Second Life at the seminar? No. Second Life is a technology that came along about 600 years after the period we were studying, but Second Life provides something to many people that has not been previously available – the ability to visualize and see visualized other people’s internal mind images on a grand scale. During the guided meditation, we were asked to construct some mental images in our heads about the topics at hand, and I found myself creating imagery with greater ease than ever before, and much of it looked like stuff you’d see in world. Second Life has given me more mental flexibility to do that kind of internal vision work than I thought possible, and that was really eye opening.

    Super powers. So many of the “deities” in Buddhism have ascribed attributes. This one on the mandala is the power of healing, this one over here is the power of compassion. In the Buddhist tradition, these things are archetypes – ideals, essences, distillations of the quality, as opposed to being an external entity. You wouldn’t ever go to a church to worship, say, Yoda or Superman, but you might in a time of crisis envision yourself having Yoda’s wisdom or Superman’s strength. The same is true of the Buddhist superheroes painted on these iconic images. One of the takeaways from the weekend for me was not just learning about a particular superhero power or quality, but making use of it, bringing it out of your head and into the world so you can generate results with it.

    Think about it this way – how selfish would it be, if you had X-Ray vision or could fly or bullets couldn’t harm you, to simply live a quiet life and not make use of those powers for good? We talked a lot this weekend about the state of the world, about how fast the world is changing, and not necessarily for the better. We in new media have super powers. We can talk to thousands, millions of people with the push of a button. We can gain “telephathic” insights into our friends’ inner thoughts with an RSS reader, know where they are via Twitter and other location-aware devices. We can see life through their eyes via Flickr, YouTube, Blip.tv, and more. In olden times, the ability to see from afar was called remote viewing, or clairvoyance. Now it’s called UStream.tv. The ability to foresee the future like a Jedi or Sith seemed magical 30 years ago when George Lucas put Star Wars on the big screen. Today, you only need aggregate multiple data sources, and patterns emerge that might as well be a map.

    YOU are the superhero, or have the potential to be and the tools to do it with, right now. You don’t have to become a black belt in a martial art, or spend decades meditating in a cave somewhere. Just turn on your computer, connect to the Internet, and you have tapped into your power source. You have activated your superpowers. You can save lives with your powers, you can make the world a better place, or you can advance its destruction. Choose wisely.

    Human technology. The Internet is the great leveler. It’s the great equalizer, if we let it be. The power of the Internet has made some careers and lives and broken others. Most importantly, it allows us to connect to each other, to organize, to share, to grow, and to be greater than the individual. The power of our network is spectacular when you step back, when you stop letting life’s mundane chores and daily grind blind you to your powers. The same technologies are available to everyone who connects (for the most part). Jewish? RSS works for you. Muslim? RSS works for you, too. American? A blog post by an American has the same technological foundation, broadly speaking, as a blog post by a Russian, Australian, or Kenyan. The Internet isn’t a group’s technology, it’s human technology. It’s all of ours.

    One thing that has always stood out to me was an experience I had in 1993, at a Billy Joel concert. The energy of that concert was unbelievable, at Nassau Colliseum, not far from where Joel grew up. At the end of the night, he sang his signature piece, Piano Man, for a crowd of 30,000, and nearly everyone in the audience sang along. 30,000 people unified their thoughts, words, and actions together to sing this one song and the energy and power of that moment was awe-inspiring. I thought to myself afterwards, imagine the potential that humanity has if we could unify like that for longer, on a bigger scale. What would we be capable of?

    The same thought repeats in my head now. What could we do together – what heights could we achieve, if we stop thinking of ourselves as small little individuals in a hostile world, and take charge of our experiences of life? What could we BE if we are all together working for good, fully awakened to our powers, fully able to tap into them?

  • MySpace Marketing in the Post-Bot Era

    MySpace Marketing in the Post-Bot Era

    Hat tip to Social Ham for documenting what everyone knew was coming: MySpace cracking down on the providers of MySpace automation software. For MySpace, it’s a big step towards cleaning things up a little. For independent marketers and promoters, it’s the tragedy of the commons – the spammers effectively destroyed their own tools, and took a lot of tools away from people who were using them in relatively ethical ways. (i.e. Friend requests from bands who sound like bands you like…)

    Of course, some bots will continue to function for a little while longer, until the next major code shift at MySpace. Some bots are open-source, meaning that independent developers savvy in the language the bots are written in will be able to adapt. For the most part, for the bands, promoters, marketers, and podcasts that don’t have the technical firepower to keep up with MySpace, this is pretty much the end of the line for MySpace marketing 1.0.

    The big question now is – what’s next? What comes after the era of MySpace bots? Three guesses: arbitrage, hub concentration, and whore trains.

    Arbitrage. There are already some outsourcing firms that offer to manage your MySpace profile for you, including friend requests and messages. Workers in labor markets overseas handle all of the mundane work of managing your profile manually, and you get billed a service fee. These services will probably start to take off, since there’s really no way to stop them – at the end of the day, it’s a human at the keyboard instead of a bot. The arbitrage is taking advantage of exceptionally cheap labor overseas to be able to bill at a reasonable price.

    Hub concentration. Your profile will take a lot more work to market now if you don’t have access to automation tools, which means that marketing on MySpace will likely take on a more LinkedIn-style, where you endeavor to attract and befriend as many major hubs as you can – people with gazillions of friends.

    Whore trains. Expect this relatively pointless pastime to suddenly become relevant again. Without automation tools, you’ll have to rely on friend of a friend networks, and whore trains are the fastest way to bridge networks quickly, at the cost of a friend base that is less relevant and focused.

    Where’s the smart money? Refocus your efforts on your own destination site first, and add links to the relevant social networks as appropriate. The window of opportunity to use social networks themselves as promotional vehicles is closing rapidly, so extract the last value out of them that you can, and then use them as brand extenders, but not as lead generators.

    Where’s the next big thing? Remember the conversation we had on Marketing Over Coffee. In the beginning, there was word of mouth at the market fair. Mass media brought mass marketing – advertising. Google brought us the Third Age of Advertising – search. Now we enter the Fourth Age, characterized by community and prediction. Community and prediction are two sides of the same coin – your database. We as marketers will live or die, profit or lose, flourish or flounder on our database, because as permission marketing gets tougher and tougher, we’ll need to mine our databases more carefully and more thoroughly, more humanly and more accurately. We’ll need to predict the needs of the people in our database, as well as use the data to predict the needs of new customers, and do it in a way that invites them into our community, and not just another row in the customers table.

    Marketing 2.1 just had a fatal error. Time for a service pack to Marketing 2.2. Are you ready?

  • Bum Rushing spreads

    I love how the term is now synonymous with gaming charts – YesButNoButYes is asking for help Bum Rushing Technorati. Bum Rush is yet another meme in the new media world that has redefined an archaic piece of language into a brand, and that’s pretty darned cool.

  • Pay Per Action : Podcasting's Payday is Arriving

    John Wall, Ronin Marketeer extraordinaire, published a blog post talking about the advent and rise of pay per action advertising in the Googleverse, and what it means for marketing online. His conclusions: CPM (cost per impressions) and PPC (pay per click) models are on the way out for the most part, because CPA (cost per action or conversion) will be at the forefront of advertisers’ demands.

    From the perspective of a CTO at an Internet company, CPA is a godsend, because we’ll be able to accurately measure the true results of our advertising campaigns. Ultimately, CPA *is* the bottom line – for the Student Loan Network, signed applications are currency. Clicks on an ad are an expense.

    From the perspective of a podcaster, CPA is going to be a gold mine for podcasters. Why? Because podcasters generally speaking have niche audiences, highly focused, highly engaged. Few podcasters have mega-media reach; if Nielsens were available for podcasters, compared to TV, the ratings for any one podcast show wouldn’t even be a rounding error.

    However, if the advertising model changes from CPM/PPC to CPA, podcasting is going to be a wealth-building business, because the close relationship podcasters have with their audiences will make CPA a home run. No need to run banner ads, no need to relentlessly flog a web site to build clicks – simply mention a sponsor or advertiser in a relevant, high quality way, and even just a few conversions will be the payday that podcasting has been looking for.

    Why? Because most advertisers, including the Student Loan Network, are willing to pay significantly more for a conversion. Example: the Student Loan Network pays $100 per completed, signed student loan consolidation application via the StudentATM program. When was the last time you saw any advertiser paying $100 per click?

    Podcasters: get ready. It’s payday.

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