Category: New media
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Rockstars of conversation
Last night I had the opportunity to attend Radian6’s Rockstars of Social CRM. Interesting event. The panel discussion was mostly on interaction with customers, but all of the side conversations throughout the night made it absolutely epic. Some highlights: Talking with Olivier Blanchard about the ultimate evolution of social media and speculating what true mastery…
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I was on a boat called PAB09
Podcasters Across Borders 2009 has wrapped up and the team of Mark Blevis and Bob Goyetche threw yet another impressive event. This year’s PAB theme was ostensibly bringing outside knowledge into the podcasting world, but the general subject of many of the presentations was on story more than anything – ways to more effectively communicate…
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Social media's defining factor
I posed a question on Twitter that cuts to the heart of all of this stuff: What is social media? Seriously, what defines social media from any other form of media? Lots of folks responded. bigguyd: @cspenn interactions. SM is a two way street where traditional media is one way, typically. comedy4cast: @cspenn We all…
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My morning news-stand
Do you know what happens when you set foot in the ocean? In that brief moment, you touch the world, all of it, because every drop of water that touches your feet has touched every shore, every beach ever. So it is with the Internet, with social media, and with the news. When you check…
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Your attention, please
Attention is incredibly scarce. Why? There are so many ways to divert it. Father Roderick Vonhogen once famously said that the Catholic Church isn’t competing with Islam or Judaism – it’s competing with ABC, CNN, YouTube, and Facebook. The same is true for you, your company, products, or services, and your industry. You are competing…
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Time is not money
There’s a popular expression, a cliche, that says time is money. However, time isn’t money. Why? There is no such way to intermediate time. There is no coinage for time, no way to purchase time back that you have spent. If time were actually money, you could buy back that missed softball game or child’s…