Category: Social networks
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You Ask, I Answer: Social Media Communications Strategy?
Norbert asks, “What are the most important things when developing a social media communication strategy?” Can’t see anything? Watch it on YouTube here. Listen to the audio here: Download the MP3 audio here. Got a question for You Ask, I’ll Answer? Submit it here! Subscribe to my weekly newsletter for more useful marketing tips. Find…
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Mind Readings: The Hidden Danger of the Social Media Highlight Reel
We all know the overt danger of social media as the highlight reel of our lives – comparing our whole lives to other people’s highlights and wins. But there’s a hidden danger of the highlight reel that can cause immense harm. Learn what to do about it. Can’t see anything? Watch it on YouTube here.…
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What’s the Difference Between Social Media and New Media?
To describe media, marketers and communicators have used multiple, mixed-up terms. Here are just a few ways we’ve described the media landscape in recent years: Old media Mass media Traditional media New media Digital media Social media Social networking Citizen journalism Of these, the differences between old media, new media, and social media are probably…
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Is Social Listening Useful?
Leah asks, “Is social listening useful beyond Twitter?” This is an interesting and important question. Social listening platforms vastly overindex on Twitter not because it’s a great social network, but because it’s the last major social network that shares its data so freely. Every other platform has locked down its data to third parties, and…
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Basics of Social Media Marketing Analytics Tools
One of the most common questions asked in social media marketing is, “What’s the best tool for analyzing and reporting your social media marketing?” This is a sensible question; after all, if you can’t measure something, you can’t manage it. That’s business common sense 101. So, the next logical question is, what outcome are you…
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Does “Link in Bio” Reduce Instagram Engagement?
One of the lessons the pandemic has reinforced is to be an active, questioning reader of data presented as fact in articles and news. Not in the crazy, conspiracy-theorist “do your own research” in which you hunt down articles that only support your point of view no matter how questionable the source, but in true…
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Social Selling Advice for Product Sales
Jenna asks, “What’s a tactic you’ve used on social media that has boosted product sales the most?” Three things work on social media for me to drive product sales. None is actually selling something on social channels themselves. Before we begin, let’s clarify: this is what works for me. This is not universal advice. This…
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Conversations and Social Media Goals
Jen asks, “How important are conversations to social media goals?” It depends on the goal, and it depends on how conversations advance that goal. For example, if raw engagement is a goal, conversations with people – especially in public social media forums – may be very relevant. On the other hand, if website traffic from…
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Who To Follow on Social Media For Professional Development
A friend recently asked what sorts of great B2B content marketing stuff I’ve read lately that I could recommend and I realized… I haven’t read any in a really long time. Not because there isn’t any to be had per se, but because who and what I read has diverged very far from marketing over…
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How to Build a Data-Driven Social Media Strategy Plan
Emily asks, "What are your favorite resources for social media strategy planning?" The overall strategy for social media planning is and should be tightly coupled to your overall digital marketing goals. What are you trying to achieve as a department or organizational unit? Demand generation? Lead generation? Ecommerce sales? That’s the starting point. On my…
