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  • 2010 Theme: Play To Your Strength

    We have spent a lot of time in the past three years keeping things together. The economy. Industries. Companies. Lives. All of this has been super important, because without our MacGyver-esque patchwork, the chances are good that everything would have come undone.

    In 2010, we can honestly say that we’ve survived. Sure, there are still plenty of areas of concern in marketing, the economy, social media, etc. There are and always will be areas in which we can do better, in which we can shore up problems. But we’ve survived. We’ve gotten this far. We’ve played defense and kept the opposing team known as chaos more or less at bay.

    The problem with playing only defense, no matter how superbly? No sports team has ever won a game by being solely good at defense – at best, you’ll only end in a tie. That doesn’t mean defense isn’t important. It does mean that to win more, you have to stop playing only defense and start taking ground, start putting some of your own numbers up on the scoreboard.

    As we look out at the vast expanse of history yet to be written in 2010, the 364 days ahead, I’d encourage you to change your game. I’d encourage you to play less defense and more offense.

    I’d encourage you to play to your strength, which is my personal theme for this year. Prior to the Great Recession and ensuing scramble for survival, there were things that in good times you were really good at. You had these as strengths, as superhero powers. These were your star quarterbacks, your best offense. You might have been superb at search engine optimization or writing eBooks or designing new products. These are the skills that made you happy, made you productive, and made you some money. These are the skills that out of necessity you had to backburner in order to keep the lights on in your organization. When the opposing team rushed you, you had to get your offense off the field and get your defense in play as fast as possible.

    Do you remember them?

    It’s time to reawaken those skills. It’s time to reawaken your superhero, dust off the cape and powers, get your best quarterback off the bench, and play to the things that you’re really good at and enjoy. True, you may have a different job or title today than you did during the last boom, but the mental skills and faculties you previously had are still there. Find ways to bring them back into the work you are doing now.

    Play to your strengths. Deploy your offense. Look for opportunities to do more of what you know you’re really good at. Find ways to work your powers into more of what you do every day. Give your defensive linemen a breather and score a touchdown or two this year.

    See you on the field.

    Photo credit: Chip Griffin


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  • The Top 10 Posts You Liked This Year

    The Top 10 Posts You Liked This Year

    I am always shocked and honored to see so many people enjoying what I’ve had to share over the years. This year was no different, and I want to thank you by taking a look at what YOU thought were the most important posts on my blog this year.

    The data, of course, is derived from Google Analytics. If you want to make your own Top 10 list, go read this post on Marketing Over Coffee. Sure, other posts from other years were more popular, but here’s what’s been the top of your list this year:

    10. Top 10 Follow Friday Tips for Twitter, April 3

    9. I was on a boat called PAB09, June 22

    8. Will social media burn conferences to the ground?, July 2

    7. Advanced Social Media Course is live!, November 4

    6. What’s all the stuff in the early morning tweet about?, February 5

    5. 5 tips for dominating local search, July 27

    4. In your last hour, what would you write?, September 11

    3. Arguing against your limitations, August 11

    2. How to back up your WordPress blog in 60 seconds, May 16

    1. Turning your Kindle into the best newsstand ever, May 4


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  • Rebooting

    A lot of people talk about rebooting for the New Year.

    So, question for you: what happens when you reboot?

    Here’s a look inside what happens in your computer the moment you hit the power switch and boot it up. This is, for the geeks, the power-on self-test, or POST. (derived from Wikipedia)

    • verify the integrity of the BIOS code itself
    • find, size, and verify system main memory
    • discover, initialize, and catalog all system buses and devices
    • pass control to other specialized BIOSes (if and when required)
    • provide a user interface for system’s configuration
    • identify, organize, and select which devices are available for booting
    • construct whatever system environment that is required by the target OS

    In well designed computers, the average end user never sees this. It happens in the blink of an eye, behind the scenes while a corporate logo of some kind displays. Only when something is seriously wrong do we ever see a non-typical outcome of a POST, usually followed by loud noises, swearing, and other gestures towards the computer.

    This is a perfect analogy to how we treat ourselves every day, only as human beings with more sophisticated error handling, even when something’s wrong we keep soldiering on. Only very rarely and when something is seriously wrong do we stop to think about our own boot-up sequences, when we just can’t get going any more.

    As you head into the New Year, think about making your own POST sequence for yourself, for your life, to run those daily diagnostics and catch trouble far earlier than we usually do. What would a human POST look like?

    • Verify your basic health. The moment you wake up, take a deep, cleansing breath and physically just be aware of your own body. Do things hurt? Are there discomforts or nagging aches that are new? Do you know their causes – and if not, do you have access to someone to help you diagnose them?
    • Load up your own main memory. A lot of folks enjoy purchasing incredibly elaborate organizational systems for the New Year, only to abandon them 23 minutes into the year when they realize the massive setup costs in terms of time. Start simple, even with sticky notes, but start a main memory load each day of basic stuff you want to get done that day.
    • Catalog and assess your resources and devices. Not just physical devices like phones and laptops (though certainly making sure those are in working order is a good idea), but also your own assets and capabilities. What capacities and capabilities do you have available to you each day?
    • Construct your system environment. Make a habit out of preparing the things that will help you the most for each day. It may be a great cup of coffee, a five minute meditation, a favorite pre-work CD of tunes for the car – construct whatever helps you establish the most positive environment you need for each day.
    • Boot! You can even make a silly chime noise if you want. I won’t tell.

    Try to construct your own POST so that when you need to boot or reboot into the New Year, you have something drawn up and ready to go.


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  • Winter Tomato Soup

    I like tomato soup, but so many of the commercial canned soups fall woefully short. Here’s a recipe I use to make it from scratch. You’ll need a stick blender for best results.

    Ingredients

    • 3 large cans of tomatoes, crushed or diced
    • 1 large onion, diced
    • 4 cloves of garlic, diced
    • 1 tsp freshly ground black pepper
    • 1 tsp basil
    • 1 tsp oregano
    • 1 tbsp vegetable oil or 1 tbsp butter
    • 1 tbsp sugar
    • Optional: 1 tbsp parmesan cheese

    You’ll also need a large non-reactive pot.

    Directions

    1. Toss the garlic and onion into the pot with the oil (or butter). Cook until the garlic and onions start to caramelize.
    2. Take about 8 tablespoons of tomatoes and liquid and put into the pot. Add the sugar. Stir with a spatula to deglaze the bottom of the pot.
    3. Let the tomatoes cook until they start to caramelize. Turn down the heat to low and dump everything else into the pot all at once. Be careful of splashing.
    4. With your stick blender, blend until everything is pulverized.
    5. Cook slowly over low heat until the soup starts to bubble – probably about 15-20 minutes. You’ll want a lid or this will get very messy, very quickly. Don’t crank the heat – while it might get to simmering faster, the herbs will have no time to season the soup. Take it slow.
    6. Blend one more time while bubbling. Be careful.

    Serve hot. This will store well in the refrigerator for a few days but freezes very poorly. Enjoy however you consume tomato soup best.


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  • Doing More With Less

    Here’s a special holiday gift for you, complete with complex instructions.

    This is a recording of the session I did at the Web 2.0 conference earlier this year. It’s about 30 minutes long.

    Download the MP3 here.

    You will need to do the exercises in this session with a training partner. It can be a friend, colleague, coworker, whatever – but do them with a partner or the value you’ll get out of the recording will be greatly diminished. Follow along with the directions in the session as if you were actually there.

    Please leave comments and feedback here after you’ve listened to the session and let me know how it affected you.


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  • What World of Warcraft Can Teach You About Project Management

    What World of Warcraft Can Teach You About Project Management

    With the opening of Icecrown Citadel in the latest edition of World of Warcraft, the challenges facing guilds and players of all levels of skill have increased. During a recent run in the Forge of Souls (facing the evil alter ego of the late James Brown, no less), I noticed that our usual team’s play style had to adjust to the new challenges. Here’s what I mean:

    In Warcraft, you have two general methods for beating up the bad guys: focused fire and area of effect. Focused fire is exactly what it sounds like. In a crowd of bad guys, all the heroes point their swords/arrows/spells/pewpewlazerbeamz at one of the crowd until the bad guy drops, then you switch to the next one, etc. Area of effect has the heroes cover wide spaces with their weapons to take on the whole crowd at once. Think about the difference between, say, a rifle and a grenade. That’s the general idea.

    Warcraft differs from life in that area of effect methods are significantly weaker than focused fire. When you face enemies weaker than you and your merry band of heroes, you just open up and take them all down at once. When you face enemies who are stronger than you, generally speaking, your attacks on them won’t kill them before they kill you, so you drop them one by one while the guy wearing the most armor (the tank) distracts the rest of the crowd.

    So what does this have to do with project management? Simple: projects are like Warcraft’s bad guys. If you have a handful of very minor, insignificant things to tackle, you can multitask and burn them all down at roughly the same time. Bug fixes, memos, email responses, Twitter replies, etc. can all be nuked with the project equivalent of an area of effect attack.

    If you face a major project or several major projects, chances are you can’t crush them before they overwhelm you. Instead, you gather your team at work, grab a seat at the conference room table with your laptop, and you burn down each project one at a time. Trying to tackle all of them would be as much of a wipe as a Warcraft raid trying to tackle all the bad guys at once.

    Here’s the Icecrown Citadel twist: you have to recognize when it’s time to switch modes from one to the other. Warcraft teams used to area of effect nuking everything will suddenly find the battles in Icecrown Citadel to be much harder to deal with, and they’ll need to adapt quickly back to focused fire methods.

    Likewise, the sooner you recognize that a project has gone beyond trivial requirements into something more serious, you have to switch methods in your organization.

    The reverse is also true. If you take an epic geared, epic skilled team into a Warcraft raid and expect them to use the focused fire methods on bad guys that they can knock over just by sneezing, you’ll bore your team and take far longer to complete a dungeon than if you just uncorked your team’s power against weak opponents and wiped the floor with them.

    From a project management perspective, that’s what causes boredom and loss of talent inside your organization – you’re asking top quality epic talent not to live up to their potential.

    The challenge for any raid leader, the challenge for any business leader, is to recognize when you need one approach or another. It’s not just a matter of looking at gear in an instance (you can be epic geared and still suck at playing) or looking at resumes on a desk. No, you have to adapt quickly when you realize that your team is either getting their faces eaten by bone ghouls or project milestones and focus fire, or recognize when your team is so bored that they cast Basic Campfire against their opponents or doodle their way through project meetings and switch to area of effect crushing mode.

    This is why great leaders in both Warcraft raids and the business world are great – and more rare than most epic gear. Good luck in your quests to be the best, whether it’s beating Sindragosa or this quarter’s numbers.


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  • Failing December and loving it

    Ever had a New Year’s Resolution go bad?

    Ever fallen off the tracks in the start of a new year and had it impact your whole year?

    Why wait until the ball drops in Times Square when you can drop the ball right now?

    I’ve been failing December – intentionally – and loving it. This month, I’m trying out new stuff, going back and doing maintenance on previous failures, and watching things explode fairly spectacularly. Why? Because if I figure out all the failure points now, while I can mentally group all the failures in the bucket of 2009, then by the time I move into 2010, I’ll already have figured out where the landmines are.

    A couple of examples:

    I’ve failed at running several times. I started again at the beginning of this month and failed almost immediately, but asked around a few folks as to what I was doing wrong. I said, hey, I’m just doing this for fitness, not for competition or anything – why am I failing at casual running? Immediately a few folks pointed out the obvious – even casual running demands reasonably good shoes for avoiding damage, plus some basic changes to nutrition. I’ve since resumed with less failure.

    I’ve failed at maintaining one of my web sites, the FAFSA guide site I run. This month, I’ve been cleaning it up with the help of some wicked smart coworkers and found entirely new power tools in things I thought I knew how to use (my text editor, it turns out, has nuclear options!) that make me spectacularly more powerful. Just today I discovered a function that in the past I would have needed if I’d known to look for it. The process of failing has led to some great new tools to carry into 2010.

    Icecrown Citadel, the last patch of the World of Warcraft Wrath of the Lich King expansion, is dropping this month. Some folks say it’ll be December 8, other folks say later. No matter when it drops, I anticipate a rich bounty of complete failure at the various wings of the Citadel by our guild – and in doing so, we’ll become even more proficient at the roles we play, so that when the New Year rolls around, our sad little army will instead be a battle-hardened platoon ready to take on the Lich King himself.

    What are you going to fail at (and learn from) this month, so that prospects for success with your resolutions for the New  Year is greatly increased?

    How can you start failing today for success tomorrow?


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  • Grandma Penn's Breakfast Bake

    The best breakfast everA tasty treat, and useful if you’re trying to cook for a lot of people on, say, Christmas morning.

    • Get a tube of fast-bake dinner rolls of any brand you prefer. Separate them out.
    • Grease a 9×13 pan. Use as little or as much as needed to keep stuff from sticking to it.
    • Lay out the rolls in a single thin layer on the bottom of the pan, stretching them so that the bottom of the pan is not visible.
    • Beat 6-9 eggs along with a cup of shredded cheese together.
    • Add in other ingredients as you prefer, such as sausage, bacon, onions, peppers, whatever makes you happy in, say, an omelet.
    • Pour the mix over the rolls. Stick the pan in a 350F oven for 30 minutes or until the eggs are firm and solid at the center.
    • Cut and serve the tastiest breakfast you’ve ever had for a group of people.

    Special thanks for Grandma sharing this! Enjoy!


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  • On sorrow

    Ever lost someone you cared about?

    Ever faced impossible odds or certain defeat?

    The difference in life between those for whom events and circumstances crush them and those who overwhelm their circumstances to success (or at least a decent Pyrrhic victory) is all in how we approach them.

    For some, escaping loss and sorrow is the best way out. We retreat from the circumstances, we get away, we change our context so that the loss doesn’t hurt nearly as much, so that it’s not in our faces all the time. We take the measured break from the life we lead to reset, reboot, and find our way out of blinding sadness. One day, we wake up from the nightmare and can live again.

    For others, we work together to overcome our respective sorrows. We teach where and when we can to help others just starting out on their journeys how to overcome initial obstacles, maybe how to take that time off, and in the process of teaching, we learn and grow ourselves. We find that sometimes the best advice is coming from us, but we just forgot to get the memo. One day we wake up, realize that we’ve been teaching ourselves as well as others, and we are healed of our woes.

    For a select few who are especially courageous and especially willing to subject ourselves to the fire, we dive straight into our misery and like a blacksmith pounding iron into swords, we find it within ourselves to twist and reshape our sorrows into motivators. We turn loss into gain, sadness into resoluteness, anguish into unyielding will to do more, be more, achieve more in the face of what we’ve lost. We honor the past by forging the brightest future we can. One day we wake up and realize we’ve become greater than we ever could have been without our loss, and in a wonderful, poignant irony we become thankful for hearing the lessons of our sorrows and being richer for it.

    Whichever pathway you choose, may you find your way home.


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  • A better way to be thankful on Thanksgiving

    Something to think about this Thanksgiving (for those who celebrate it, for everyone else it’s World of Warcraft’s PIlgrim’s Bounty):

    Don’t just be thankful for the things you have in your life that you appreciate.

    That’s good and a good start, but if you want to take it to a different level, ask yourself this:

    How can I create or foster more of what I’m thankful for in the world?

    • If you’re thankful for family and friends, how can you help reinforce strong family and good friends in the world for others?
    • If you’re thankful for health, how can you bring a healing presence to those around you?
    • If you’re thankful for wealth, how can you help others achieve what you’ve done?

    In short, what do you stand for? What do you want to see more of? How can you create more of that in the world, in your community, in your life?

    As you do your prayers, meditations, gatherings, and offerings over the holiday (or any day, really), think about that cornucopia on the table. From nothingness appears a Pilgrim’s Bounty of what’s needed to bring life, health, and prosperity to your life.

    Ask how you can create more of that for yourself and everyone you care about and the universe (or *.deity if that’s your belief system) may just agree to a win-win situation in which everyone gets more of what they want and need in your life.

    Happy Pilgrim’s Bounty!


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